Daniel Padron Rodas
11 Rosseter Street, Great Barrington,MA
Summary
Experienced professional in hospitality industry with expertise in providing exceptional service in fast-paced dining environments. Recognized for strong commitment to teamwork and exceeding customer expectations. Known for adaptability and reliability, consistently meeting changing demands and ensuring seamless operations through effective communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Server Captain
Forte Dei Marmi
02.2022 - 12.2024
- Resolved customer issues promptly, maintaining professionalism and a focus on guest satisfaction.
- Contributed to increased sales by upselling menu items such as wine pairings or appetizers whenever appropriate opportunities arose during meal service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
SERVER
The Palm
05.2022 - 11.2024
- Encouraged guests to buy additional items such as appetizers, drinks, and desserts
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Displayed enthusiasm and knowledge about restaurant's menu and products
Server Captain
STK Steakhouse
05.2020 - 05.2022
- Greeted and accommodated guests, building positive experience from first interaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Informed kitchen of special dietary needs or requests, delivering personalized meal options
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons
Floor Manager-Server Captain
Yuca
03.2018 - 05.2020
- Assigned tasks and monitored performance of servers
- Trained new servers in restaurant procedures, daily operations, and server duties
- Inspected faulty kitchen equipment to alert managers of necessary repairs
- Resolved employee conflicts professionally while maintaining a respectful working environment
Education
COMMERCIAL PILOT -
Wayman Aviation Academy
Pembroke Pines, Florida05-2026
Skills
- Food Sales and Promotion
- Suggestive Selling
- Wine Service
- Wine Pairings
LANGUAGES
Spanish - Native
English - Fluent
Italian
Limited Working
Timeline
SERVER
The Palm
05.2022 - 11.2024
Server Captain
Forte Dei Marmi
02.2022 - 12.2024
Server Captain
STK Steakhouse
05.2020 - 05.2022
Floor Manager-Server Captain
Yuca
03.2018 - 05.2020
COMMERCIAL PILOT -
Wayman Aviation Academy
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