Daniel Parada
Jacksonville
Summary
Experienced professional in customer service with a strong background in retail, specializing in high-value items like fine jewelry. Proficient in security protocols and enhancing customer experience. Previous role as vault lead and weekend supervisor in a cash service company, emphasizing data entry accuracy and security management.
Overview
4
4
years of professional experience
Work History
Lead Vault Teller
GardaWorld Cash Services
Jacksonville
04.2023 - Current
- Managed cash handling processes, ensuring accuracy and security of transactions.
- Oversaw vault operations, ensuring adherence to company policies and regulatory standards.
- Trained and guided team members on vault procedures and best practices.
- Performed daily audits of cash drawers to ensure compliance with bank regulations.
- Trained new tellers on cash management procedures and best practices.
- Conducted regular audits of cash inventory, identifying discrepancies and safeguarding assets.
Retail Sales Associate
Macys Department Store
Hialeah
07.2022 - 09.2024
- Guided customers in product selection and addressed inquiries to improve satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Partnered with team members to create seamless customer experiences.
- Executed visual merchandising standards to create an appealing shopping environment.
- Managed inventory levels and organized stockroom efficiently.
Education
High School Diploma -
Hialeah-Miami Lakes Adult Education Center
Hialeah, FL01-2022
Skills
- Vault operations
- Cash handling expertise
- Transaction processing
- Fraud detection
- Audit procedures
- Employee training
- Customer relations
- Cross-selling techniques
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Lead Vault Teller
GardaWorld Cash Services
04.2023 - Current
Retail Sales Associate
Macys Department Store
07.2022 - 09.2024
High School Diploma -
Hialeah-Miami Lakes Adult Education Center