Seeking to contribute to an exceptional team and further develop my skills, I am a dedicated and well-organized food and beverage expert with two decades of experience in the service industry.
Overview
13
13
years of professional experience
Work History
Operations Manager/ Events Manager
Victory Hall & Parlor/Little Skillet/Lady Victory
San Francisco
2023.01 - Current
Established processes to ensure efficient workflow throughout the organization.
Ensured successful execution of all corporate and special events.
Managed scheduling for FOH, BOH, and management teams as well as creating and conducting performance evaluations.
Effectively oversaw bar operations including managing inventory and leading seasonal cocktail creations.
Lead Bartender/ Floor Supervisor
Sly McFly's
Monterey
2021.09 - 2022.11
Efficiently served all patrons during peak business times as a bartender.
Ensured smooth flow of activities and customer service in a high-paced environment.
Banquet Supervisor
Grand Colonial Hotel
San Diego
2017.12 - 2020.01
Facilitated effective communication between multiple areas of operations during various events
Collaborated with clients and sales team to execute their vision for each event.
Banquet Supervisor
Coasterra
San Diego
2015.01 - 2018.01
Efficiently set up venues for events with maximum capacity of 1500 guests and coordinated teams of up to 80 staff members.
Facilitated smooth coordination and information flow between different areas of the operation during events
Developed and executed service standards and procedures to enhance operations in a growing event space
Crafted weekly staff schedules according to venue needs
Facilitator
UCSD Adventure Course
San Diego
2011.01 - 2014.01
Facilitated team building exercises to enhance communication and collaboration for corporate organizations and college level sports teams.
Education
Business Management -
Mesa College
Skills
Experienced facilitator in communication and team building
Business and Operations Management
Quick learner
Self starter
Excellent team player
Schedule Management
High-pressure environments
Problem-Solving
Inventory Control
Systems implementation
Invoice Processing
Experienced bartender and server
Timeline
Operations Manager/ Events Manager
Victory Hall & Parlor/Little Skillet/Lady Victory
2023.01 - Current
Lead Bartender/ Floor Supervisor
Sly McFly's
2021.09 - 2022.11
Banquet Supervisor
Grand Colonial Hotel
2017.12 - 2020.01
Banquet Supervisor
Coasterra
2015.01 - 2018.01
Facilitator
UCSD Adventure Course
2011.01 - 2014.01
Business Management -
Mesa College
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