Daniel Pelletier

• Responded quickly to emergency maintenance requests for timely on-call support.
• Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Reviewed technical documentation to complete equipment maintenance and repair.
• Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
• Operated hand tools and power equipment according to company safety procedures.
• Established positive customer relationships by providing punctual, cost-effective solutions.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Followed safety procedures to avoid injuries in field.
• Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
• Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
• Managed on-site and off-site installation, repair, maintenance, and test tasks.
• Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
• Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
• Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
• Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
• Discussed and recommended service options with customers and explained costs involved.
• Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
• Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.

Set up and loaded Firework Shows internationally and Nationally

Shot and dismantled Fireworks safely and professionally .

• Installed electrical conduit and wiring for power, controls, and lighting.
• Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
• Tested wiring and other system parts for electrical flow and function.
• Disconnected and removed motors and pumps.
• Tested, troubleshot, and calibrated equipment in shop and field.
• Installed electrical wiring through conduits and holes in both flooring and walls.
• Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
• Obtained measurements and readings using volt and ohm meters, meggers, IC testers and dial indicators.
• Connected electrical systems to external power sources and programmed automated control systems to protect equipment from high voltage.
• Assisted in new equipment installations, guaranteeing proper setup and optimal performance.
• Conducted comprehensive inspections of electrical systems to identify potential issues before they escalated.
• Enhanced team productivity through training junior technicians on best practices and procedures.
• Interpreted blueprints, schematics, drawings, and layouts to complete repairs.
• Collaborated with cross-functional teams to complete complex projects within deadlines.
• Utilized advanced diagnostic tools such as multimeters, oscilloscopes, and thermal imaging cameras to accurately diagnose electrical issues.
• Managed multiple projects simultaneously while maintaining high levels of quality control throughout each project''s lifecycle.
• Upgraded electrical panels and systems in older buildings, enhancing their safety and functionality.
• Conducted safety inspections to adhere to industry standards, enhancing workplace safety for all employees.
• Developed and executed wiring installations for new construction projects, ensuring compliance with electrical codes.
• Enhanced customer satisfaction by providing timely and effective solutions to complex electrical issues.

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
• Loaded Trucks at night 2nd shift for 13 years
• Made emergency deliveries when needed

• Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
• Installed and wired electrical transformers, service panels, and circuit breakers.
• Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
• Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
• Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
• Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
• Performed routine and complex maintenance and repairs on various electrical equipment.
• Stored and maintained power tools and equipment for each job.