Daniel Perez
Bakersfield,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Tom Thumb
04.2023 - 03.2024
- Provided exceptional customer service by assisting customers with deli selections and special orders.
- Maintained cleanliness and organization of deli display cases to enhance product visibility.
- Operated slicing equipment and scales accurately to prepare meat and cheese products efficiently.
Shift Manager
Good Times Burgers & Frozen Custard
09.2022 - 02.2023
- Managed daily operations, including food preparation and service.
- Trained and mentored team members on customer service best practices.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Excelled in every store position and regularly backed up front-line staff.
General Manager
Papa Murphy's
05.2019 - 08.2022
- Oversaw daily operations, ensuring efficiency and quality in food preparation and customer service.
- Developed and implemented training programs for staff, enhancing team performance and customer satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Assisted in recruiting, hiring and training of team members.
McDonalds Crew Member
McDonald's
01.2018 - 06.2018
- Delivered exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
Education
High school Diploma -
Vista West High School
Bakersfield, CA12.2017
Skills
- Customer service
- Flexible schedule
- Safe food handling practices
- Team leadership
- Time management
- Recruiting and interviewing
- Inventory management
Timeline
Deli Clerk
Tom Thumb
04.2023 - 03.2024
Shift Manager
Good Times Burgers & Frozen Custard
09.2022 - 02.2023
General Manager
Papa Murphy's
05.2019 - 08.2022
McDonalds Crew Member
McDonald's
01.2018 - 06.2018
High school Diploma -
Vista West High School
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