Summary
Work History
Education
Skills
LNGG
ADDITIONAL INFORMATION
Timeline
Generic

Daniel Pineda

Chicago,IL

Summary

Self Motivated and reliable retail and customer service professional with over 6 years of combined experience, including work inside O’Hare Airport. Known for delivering excellent service, supporting team operations, and being a fast learner with a strong work ethic. Eager to step into a Lead role at Hudson News to grow leadership skills within the company and contribute to a positive, productive store environment.

Work History

Cashier

McDonald’s
Chicago, IL
2016 - 2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Retail Associate

7-Eleven Store
Chicago, IL
2017 - 2018
  • - Handled customer transactions with speed, accuracy, and friendly service
  • - Assisted in stock replenishment, shelf organization, and daily inventory counts
  • - Trained new hires on store procedures and customer service techniques
  • - Maintained a clean, welcoming environment and resolved customer concerns quickly
  • - Trusted to open and close store during supervisor absences
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.

Passenger Service Assistant

O’Hare International Airport
Chicago, IL
2018 - 2020
  • - Provided direct assistance to travelers including those with special needs
  • - Delivered high-level customer service under tight timeframes
  • - Worked alongside airport staff and security, familiar with airport protocols
  • - Gained valuable experience with international travelers and high-volume service environments
  • Seasonal

Warehouse Associate

Local Foods
Chicago, IL
2020 - 2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as Number pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Education

High School Diploma -

Carl Schurz High School
Chicago, IL
06.2016

Skills

  • Retail & Airport Customer Service
  • Shift Support & Inventory Control
  • Positive, Hands-On Leadership Style
  • Team Motivation & Peer Support
  • Cash Handling & POS Operation
  • Fluent in Spanish & English
  • Quick Learner, Always Ready to Help
  • Available for Early Mornings, Weekends & Holidays

LNGG

Fluent in English & Spanish
Conversational understanding of French, Japanese, and German

ADDITIONAL INFORMATION

  • Fluent in English and Spanish
  • Conversational understanding of French, Japanese, and German
  • Passionate about retail, leadership, and growing in the Hudson brand

Timeline

Cashier

McDonald’s
2016 - 2016

Retail Associate

7-Eleven Store
2017 - 2018

Passenger Service Assistant

O’Hare International Airport
2018 - 2020

Warehouse Associate

Local Foods
2020 - 2023

High School Diploma -

Carl Schurz High School

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Daniel Pineda