Daniel Prentiss
Billerica,MA
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
33
33
years of professional experience
Work History
Supervisor, Support Services
Inform Diagnostics
Needham Heights , MA
2011.08 - Current
- Provide support to Director, Operations Leaders, Pathology Staff & Client Services, in addition to special projects as needed.
- Conduct weekly staff meetings as well as attending management meetings.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership and problem-solving skills to maintain team efficiency and organize workflows for more than 20 employees across 5 departments.
- Interviewed, hired and trained new employees for various positions.
- Maintained compliance with company policies, objectives and goals.
- Successfully managed high volumes of cases and established strong rapport with pathologists, laboratory operations and support staff.
- Responsible for disciplinary action when necessary.
Promoted to Lead of Reference Testing/ Support
Inform Diagnostics
Needham , MA
2016.04 - 2020.09
- In charge of slide archive area & lab aides
- Hire and oversee supporting staff.
Reference Testing /Support Services Specialist
Inform Diagnostics
Needham Heights , MA
2011.08 - 2020.09
- Received and processed stock into inventory management system.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to pathologist's requests, confirming full understanding before addressing concerns.
- Assist in research projects for Doctors.
Material Service Specialist
Health Alliance Hospital
Leominster , MA
2003.01 - 2011.08
- Stock patient care areas with medical supplies.
- Maintain & restock crash carts.
- Transport medical supplies to surrounding facilities.
- Tracking inventory.
- Shipping & receiving.
- Mail sorting.
Education
Accelerated Biology
Mass Bay Community College
Framingham, MA2009
Boiler Operations
Mount Wachusett Community College
Gardner, MA2008
Skills
- Active Listening
- Attention to Detail
- Case Management
- Collaboration and Teamwork
- Verbal and Written Communication
- Microsoft Office
- Problem Solving
- Workflow Management
Timeline
Promoted to Lead of Reference Testing/ Support
Inform Diagnostics
2016.04 - 2020.09
Supervisor, Support Services
Inform Diagnostics
2011.08 - Current
Reference Testing /Support Services Specialist
Inform Diagnostics
2011.08 - 2020.09
Material Service Specialist
Health Alliance Hospital
2003.01 - 2011.08
Accelerated Biology
Mass Bay Community College
Boiler Operations
Mount Wachusett Community College
Similar Profiles
Markeyia GainesMarkeyia Gaines
Senior Sales Analyst at Inform Diagnostics- A Fulgent Genetics CompanySenior Sales Analyst at Inform Diagnostics- A Fulgent Genetics Company
Janese ManorJanese Manor
Assistant II, Grossing Pathology at Inform DiagnosticsAssistant II, Grossing Pathology at Inform Diagnostics
Marilyn IlventoMarilyn Ilvento
Laboratory Supervisor at Inform Diagnostics (FNA Miraca Life Sciences)- Laboratory ClosedLaboratory Supervisor at Inform Diagnostics (FNA Miraca Life Sciences)- Laboratory Closed