DANIEL QUIJANDRIA
Greensboro,NC
Summary
Bilingual professional with a strong work ethic and a passion for providing excellent customer service. A team-oriented individual seeking a professional position to assist in meeting company goals.
Overview
11
11
years of professional experience
Work History
Loan Officer
Cooperativa Latino Credit Union
Greensboro, NC
03.2023 - Current
- Issued secured and unsecured credit cards
- Initiated ITIN processes
- Evaluated eligibility for vehicle financing.
- Managed vault operations effectively
- Provided support for app-related problems on mobile devices
- Managed wire transfer operations
Consultant Operator
Volvo Group
03.2019 - 04.2022
- Provided customer guidance and instruction using both system networks as well as inbound call management.
- Created and maintained cases, and follow-up.
- Diligently acquired technical assistance, quotes, and services for customers.
- Negotiated with vendors and partners.
- Maintained exceptional customer service standards
- Executed self-directed problem-solving strategies
- Assigned responsibility to train new hires efficiently.
Corporate Sales Executive
LATAM Airlines
01.2014 - 01.2016
- Built strong relationships and loyalty with corporate account holders
- Handled corporate accounts effectively
- Delivered exceptional service to account holders, associates, and internal partners
- Developed strategic partnerships to address organizational and client objectives
Education
Multimedia Design and Programming -
INACAP
Santiago, Chile01.2008
Leadership and Conflict Management - Leadership and Teamwork
Sonesta Hotel Osorno
Osorno, Chile01.2005
A.A. - Hospitality Management
Valencia College
Orlando, FL01.2004
Skills
- Building relationships
- Customer interaction
- Attention to detail
- Account management
- Multi-system usage
- Customer engagement
- Product instruction
- Service instruction
- Team collaboration
- Independent work
- Interpersonal skills
- Communication skills
- Analytical skills
- Customer service
- Flexibility
- Adaptability
- Organizational skills
- Strategic planning
- Quick learning
- Work ethics
- Integrity
- Policy adherence
- Management experience
- Leadership experience
- Reliable
- Bilingual in [English]
- Cash Handling
- Excellent time management
- Client Relations
- Team Player
- Relationship building and management
- Friendly
- Documentation Review
- Excellent communicator
Languages
English
Full Professional
References
References available upon request.
Timeline
Loan Officer
Cooperativa Latino Credit Union
03.2023 - Current
Consultant Operator
Volvo Group
03.2019 - 04.2022
Corporate Sales Executive
LATAM Airlines
01.2014 - 01.2016
Multimedia Design and Programming -
INACAP
Leadership and Conflict Management - Leadership and Teamwork
Sonesta Hotel Osorno
A.A. - Hospitality Management
Valencia College
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