Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Ramirez

Tucson,United States

Summary

Certified HVAC technician with 1+ year of experience in customer service, communication, preventative maintenance, parts replacement, and cleaning. Recognized for thorough and transparent work approach. Currently pursuing advanced education in HVAC, focusing on commercial and industrial systems.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Seasonal Worker

Walmart
10.2024 - Current
  • Assisted customers with finding requested plants and flowers.
  • Greeted customers and provided outstanding customer service.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Student

Pima Community College
01.2024 - Current
  • Currently advancing my HVAC knowledge in commercial and industrial systems
  • Working towards an Associate's Degree
  • Maintained consistently high grades

HVAC Maintenance Technician

ACS
11.2023 - 12.2023
  • Preventative maintenances
  • Part replacement
  • Part cleaning
  • System troubleshooting
  • Informing and educating about AC systems

HVAC Maintenance Technician

Rite Way Heating and Cooling
11.2022 - 07.2023
  • My responsibilities involved calling and communicating with customers before scheduled maintenance
  • Within these calls, I would ask questions and answer questions from the customers regarding services and their AC systems
  • The maintenance followed a very thorough and efficient evaluation of the units, leaving no opportunity for any missed or incorrect evaluations
  • Whenever anything was not operating correctly or needed attention or replacement, I would inform and educate customers with recommendations and transparent pricing
  • If a customer did not desire to make a repair or replacement, I would upload pictures and documentation to the job ticket as confirmation and a future reminder about the recommendations made to the customer

Cashier

Lowe's Home Improvement
01.2022 - 07.2022
  • Collaborated with other staff to increase efficiency during peak hours
  • Supported all lanes of checkout during peak shopping hours
  • Participated in other functions, such as cart retrieval, during off-peak hours
  • Created a presentable and welcoming checkout area
  • De-escalated customer complaints and referred issues to management as required

Package Sorter

FedEx Ground
03.2021 - 09.2021
  • My responsibilities involved sorting and handling packages that were unloaded unto a conveyor belt and had to manually direct the packages to the correct line
  • I would also frequently communicate with supervisors and report conveyor belt jams and damaged items

Education

Associate of Applied Science - Building And Construction Technologies: HVAC

Pima Community College
Tucson, AZ
12-2025

High School Diploma -

Abeka Academy
06.2019

Skills

  • Bilingual
  • Computer Skills
  • Fast Typing
  • Customer Service
  • Communication
  • HVAC Preventative Maintenance
  • Troubleshooting HVAC Systems
  • Quick learner
  • Collaboration
  • Strong work ethic
  • Safe equipment use
  • Package and split systems

Certification

EPA 608 Universal, Faraday, 11/01/23

Timeline

Seasonal Worker

Walmart
10.2024 - Current

Student

Pima Community College
01.2024 - Current

HVAC Maintenance Technician

ACS
11.2023 - 12.2023

HVAC Maintenance Technician

Rite Way Heating and Cooling
11.2022 - 07.2023

Cashier

Lowe's Home Improvement
01.2022 - 07.2022

Package Sorter

FedEx Ground
03.2021 - 09.2021

Associate of Applied Science - Building And Construction Technologies: HVAC

Pima Community College

High School Diploma -

Abeka Academy

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Daniel Ramirez