DANIEL RAMIREZ-HERNANDEZ

• Grew a satellite location by 40 fleet vehicles and achieved 47% growth by ensuring high operational success.
• Managed a fleet of 170+ rental vehicles and processed 400+ rentals per month, ensuring high operational efficiency and success.
• Managed 15+ corporate vehicle rental agreements, building strong client connections and driving business growth with lead companies..
• Supervised and managed incoming employees by providing training, performance oversight, and operational support
• Maintained communication with 3+ branch locations to support fleet distribution, maximizing vehicle operations.
• Exceeded personal sales goals in order to maximize profits which allowed me to be ranked top 5 in the region.

• Deliver exceptional customer service by assisting 50+ customers with check-ins and order retrieval.
• Coordinate with team members to streamline order fulfillment, ensuring efficient and timely deliveries.
• Picked out requested items by customers with an average of 170+ items an hour.
• Trained employees across multiple areas, including picking, staging, prepping, and dispensing

• Provide excellent customer service through active engagement and personalized assistance.
• Fostered a collaborative team environment by maintaining open communication with coworkers.
• Trained and mentored up to 3+ new employees simultaneously, ensuring a smooth transition into the role.

• Managed front desk operations, assisting in guest services, housekeeping coordination, and inventory management.
• Efficiently checked in/out 300 guests per shift in a fast-paced environment.
• Maintained a well-organized computer system to communicate with each rotating shift.
• Worked in a fast-paced environment to promptly and accurately check-in guests to ensure they were taken care of
• Handled financial transactions up to $5,000 with accuracy and attention to detail.

• Major: Marketing, Organizational Management
• Certificate: Marketing Technology
• GPA: 3.0

GPA: 3.5