Daniel Ramos
Jackson,NJ
Overview
7
7
years of professional experience
Work History
Assistant Property Manager
Ramtor LLC
11.2017 - Current
- Managed a portfolio of 6 residential/commercial properties, ensuring high occupancy rates and tenant satisfaction through effective communication and relationship building
- Utilized Yardi software to streamline property management operations, including lease administration, tenant billing, and maintenance requests
- Oversaw maintenance and repair requests through Yardi, ensuring timely responses and high standards of property upkeep, leading to improved tenant retention rates
- Ensured compliance with local, state, and federal regulations by maintaining accurate records in Yardi and conducting regular property inspections
- Analyzed property budgets and managed expenses to maximize profitability, ensuring cost-effective operations and timely rent collection
Sales & Leasing Representative
Freehold Jeep
03.2024 - 07.2024
- Built and maintained strong relationships with customers to ensure repeat business and referrals
- Conducted thorough needs assessments to match customers with suitable vehicles, enhancing overall customer experience
- Provided exceptional customer service throughout the sales process, including test drives, financing options, and vehicle delivery
- Surpassed monthly Customer Satisfaction Index (CSI) objectives by 20% through strategic follow-ups and tailored customer interactions
- Maintained comprehensive knowledge of vehicle features, financing options, and market trends, enabling informed customer interactions and effective upselling
- Negotiated lease agreements and completed sales transactions, achieving a 25% increase in quarterly sales revenue by leveraging product knowledge and customer enthusiasm
Delivery Driver
Amazon
04.2022 - 01.2024
- Safely and efficiently delivered packages to residential and commercial locations, adhering to strict schedules.
- Operated company vehicles while maintaining compliance with traffic laws and safety protocols.
- Conducted routine vehicle inspections to ensure safety and reliability during deliveries.
- Provided excellent customer service by resolving delivery issues and ensuring customer satisfaction.
- Managed heavy workloads during peak seasons, demonstrating strong time management and problem-solving skills.
- Achieved a 99% on-time delivery rate by expertly navigating through urban and rural routes, leveraging GPS technology and proactively adjusting to real-time traffic conditions to ensure timely package delivery.
Education
Engineering -
Brookdale Community College
Lincroft, NJ01.2024
High School Diploma -
Freehold Township Highschool
Freehold, NJ06.2016
Skills
- Consultative Selling
- Relationship Building
- Product Knowledge
- Adaptability
- Proficient in Yardi
- Tenant conflict resolution
- Lease administration
Timeline
Sales & Leasing Representative
Freehold Jeep
03.2024 - 07.2024
Delivery Driver
Amazon
04.2022 - 01.2024
Assistant Property Manager
Ramtor LLC
11.2017 - Current
Engineering -
Brookdale Community College
High School Diploma -
Freehold Township Highschool
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