Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Ramos

Dorchester,MA

Summary

Full-time student at the Benjamin Franklin Cummings Institute of Technology, driven and focused on earning an Associate's in Science while indulging in a deep interest in the field of automotive. Eager to apply learned experience in customer service and technical skills to new opportunities.

Overview

3
3
years of professional experience

Work History

Costumer Service Cashier

Nordstrom Rack
Boston, MA
06.2024 - Current
  • Processed credit card transactions accurately and efficiently.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.

Produce Clerk

Roches Brothers
Boston, MA
04.2022 - 02.2025
  • Kept accurate records of inventory levels and restocked as needed.
  • Followed established food safety guidelines when handling perishables such as fruits and vegetables.
  • Stayed up-to-date on new products offered in the department.

Package Handler

FedEx
Boston, MA
09.2023 - 02.2024
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.

Education

Associate of Science - Automotive Technology

Benjamin Franklin Cummings
Boston, MA
05-2026

High School Diploma -

English High School
Jamaica Plain, MA
06-2023

Skills

  • Technical knowledge of automotive systems
  • Problem solving and troubleshooting
  • Customer service engagement
  • Team collaboration and contribution
  • Bilingual communication in English and Spanish
  • Commitment to continuous learning
  • Detail-oriented quality assurance
  • Goal-driven career development
  • Personal adaptability to change
  • Persuasive speaking and negotiation

Timeline

Costumer Service Cashier

Nordstrom Rack
06.2024 - Current

Package Handler

FedEx
09.2023 - 02.2024

Produce Clerk

Roches Brothers
04.2022 - 02.2025

Associate of Science - Automotive Technology

Benjamin Franklin Cummings

High School Diploma -

English High School

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