Daniel Reis
Bayville,USA
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated ERP and process improvement expertise, including competitive offerings, pricing, and market positioning. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
Networking Engineers Manager
FASTBOLT CORP dba AFC Industries
South Hackensack, USA
01.2022 - Current
- Oversee all technology operations (e.g
- Network security) and evaluate them according to established goals
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management
- Analyze the business requirements of all departments to determine their technology needs
- Purchase efficient and cost effective technological equipment and software
- Scope and detail AFC network infrastructure
- Manage uptime metrics for network
- Manage a team of 3 network engineers
Director of IT
FASTBOLT CORP
South Hackensack, USA
01.2014 - 01.2022
- Company Overview: Fastbolt was acquired by AFC Industries
- Oversee all technology operations (e.g
- Network security) and evaluate them according to established goals
- Devise and establish IT policies and systems to support the implementation of strategies set by upper management
- Analyze the business requirements of all departments to determine their technology needs
- Purchase efficient and cost effective technological equipment and software
- Overhauled complete infrastructure (voice/data/network/active directory) within the first year of employ to current standards without any downtime
- Project Manager for ERP implementation from antiquated AS400 system with programming errors/missing functionality to current standard paperless distribution ERP system
- Time from initial project scope until implementation/go live was less than 9 months with great success
- Implemented and integrated EDI for Distribution One ERP software
- Handled on boarding, mapping, testing of major automotive (Mahle/Calsonic/FHP/Bosch/etc) and retail (Walmart/Target/Home Depot/JC Penny/etc) customers
- Inspect the use of technological equipment and software to ensure functionality and efficiency
- Identify the need for upgrades, configurations or new systems and report to upper management
- Coordinate IT staff and supervise other professionals to provide guidance
- Control budget and report on expenditure
- Assist in building relationships with vendors and creating cost-efficient contracts
- Analyzes complex business needs presented by the user community and/or clients and recommends technical solutions
- Ensures the consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions
- Directs operations in executing production tasks according to a schedule that meets or exceeds customer expectations
- Directs and prioritizes the work load of subordinate personnel
- Reviews all designs, code and unit test plans where applicable
- Approves all business requirements prior to the technical solution
- Participates on all hardware and software evaluations and maintains vendor contracts
- Represents the IT function at customer review meeting when appropriate
- Directs education programs for her/his staff
- Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting
- Fastbolt was acquired by AFC Industries
Owner
HITECH SERVICE
Bayville, USA
03.2013 - 01.2014
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
- Manages day-to-day operational aspects of a computer repair business
- Establish guidelines to effectively service the customer
- Follows up with clients to ensure complete customer satisfaction
- Maintains awareness of new and emerging technologies and the potential application on client engagements
- Builds a knowledge base of each client's business, organization and objectives
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Troubleshooting Computer and Network Problems
- Network Hardware Installation, Virus Removal, Network Cabling, Hardware and Software Installation, Equipment Cleaning and Maintenance, Removal and Salvage of Old Equipment
IT Assistant Manager
MITSUBISHI LOGISTICS AMERICA CORPORATION
New York, USA
09.2011 - 02.2013
- Manage day to day helpdesk support for 100+ users
- Project Manager for CargoWise Edi enterprise ERP implementation from AS400 based ACCES
- Implemented ticketing system for helpdesk, Implemented asset tracking for hardware and software
- Install Windows Operating systems for workstations, laptops, and servers
- Configure Machines for TCP\IP network including DHCP, WINS, DNS, and VPN access
- Responsible for new hire network orientation, including the preparation for the New Hire Welcome Kit
- Developed, implemented and maintained policies, procedures and associated training plans for disaster recovery
- Maintenance of the company LAN/WAN
- Manage configuration on routers/switches
- Redesigned and updated company website
- Managed multiple domain servers
- Managed Windows 7 migration and deployment
- Implemented Fiber Network upgrade from T1 network
- Express technically intensive concepts to lay users (verbally and/or in writing) effectively in one-on-one as well as group settings
MIS Administrator / EDI Analyst
PACKAGING & DISTRIBUTION RESOURCES LLC
Sayreville, USA
04.2010 - 09.2011
- Managed ongoing support of company's Electronic Data Interchange (EDI) development
- Process EDI Orders (810, 850, 856, 860, etc) through Navision E-Ship
- Reconciliation of EDI orders, working with vendors to correct complex EDI failures, segment errors and successfully retransmit flat files
- Troubleshooting Computer and Network Problems
- Supported users through training, tracing software reports; and fixed hardware problems
- Created proactive procedures for problem preventions and resolutions, interfaced with software developers, analyzed issues, and designed solutions
- Created UCC-128 and generic package labels, as per customer specifications
- Create and test maps
- Set-up and test full life cycle of all EDI transactions using ANSI X12 maps
MIS Administrator / EDI Administrator
DREW'S ENTERTAINMENT
Edison, USA
10.2009 - 01.2010
- Process EDI Orders (810, 850, 856, 860, etc) through eBridge software to populate Great Plains
- Reconciliation of EDI orders, working with vendors to correct segment errors and successfully retransmit flat files
- Supported users through training, tracing software reports; and fixed hardware problems
- Created proactive procedures for problem preventions and resolutions, interfaced with software developers, analyzed issues, and designed solutions
- Provided technical support for corporate client/server systems
- Performed desktop migration from Windows 2000 to Windows XP Professional
- Responsible for hardware and software applications for workstations, servers, and network data communications
- Collaborated with executive management and department leaders to assess network capacity needs
- Responsible for Making Backups of all databases
Owner
HITECH SERVICE
Bayville, USA
09.2007 - 10.2009
- Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
- Manages day-to-day operational aspects of a computer repair business
- Establish guidelines to effectively service the customer
- Follows up with clients to ensure complete customer satisfaction
- Maintains awareness of new and emerging technologies and the potential application on client engagements
- Builds a knowledge base of each client's business, organization and objectives
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships
- Troubleshooting Computer and Network Problems
- Network Hardware Installation, Virus Removal, Network Cabling, Hardware and Software Installation, Equipment Cleaning and Maintenance, Removal and Salvage of Old Equipment
Operations Manager
LOGIN LOGISTICS LLC
Charlotte, USA
05.2006 - 08.2007
- Optimize cost of operations through efficient management of expenditure and continuously lowering cost per shipment
- Timely reporting and compliance with deadlines
- Monitor daily EDI activities such as: transmission verification and reconciliation, troubleshooting related system or application errors, ensuring transmissions are successful as required by business schedules Identify and resolve day-to-day EDI related issues
- Close co-operation with Sales & Management to achieve 'Operational Excellency'
- Ensure proper training and education of the department staff and procure cross-training
- Evaluated and Implemented IT Solutions Company wide (ERP/CRM solution, IT infrastructure, help desk)
- Installed and maintained network and supported all users
Import Supervisor, Textiles Division
ITOCHU INTERNATIONAL INC
New York, USA
11.2004 - 03.2006
- Coordinate import shipping for multiple high level customers
- Order forecast management
- Daily functional use of SAP (super user) SD/MM & FI/CO (order entry/billing)
- Tested EDI (GENTRAN) solutions for textiles division in the US
- Performed system configuration, mapping, and management for EDI-based transactions
Marketing/Public Relations Manager (Co-Founder)
OCADDICTION.COM
Toms River, USA
06.2000 - 10.2004
- Contact manufacturers/vendors to acquire current computer hardware/software for technical review purposes
- Maintain relationships with current manufacturers/vendors, while acquiring new ones
- Write technical reviews of various bleeding edge computer hardware/software
- Maintain site traffic reporting, SEM, SEO
- Instrumental in bringing the monthly page views/visitors from approximately 15,000 monthly to over one million monthly visitors by providing unique and informative content
- Sold the website in Oct
- 2004 to Developer Shed
- Consulted for DevHardware.com for six months
Systems Analyst
KUEHNE & NAGEL INC
Jersey City, USA
10.1999 - 09.2002
- Recommended, tested, and implemented custom Domestic ERP for the US and Canada
- Trained all users on required SAP (SD/MM) modules and ran training sessions online, and in branch offices
- Troubleshoot various configuration problems, including, but not limited to hardware setup, network connections, printing, and software setup
- Review current processes and recommend, then implement new processes to improve user output
Skills
- Team leadership
- Database administration
- Time management
- Decision-making
- ERP implementation
- Report design
- Supply chain optimization
- Business process analysis
- Workflow configuration
- Application support
- Vendor coordination
- EDI integration
- Network configuration
- Customer service
Timeline
Networking Engineers Manager
FASTBOLT CORP dba AFC Industries
01.2022 - Current
Director of IT
FASTBOLT CORP
01.2014 - 01.2022
Owner
HITECH SERVICE
03.2013 - 01.2014
IT Assistant Manager
MITSUBISHI LOGISTICS AMERICA CORPORATION
09.2011 - 02.2013
MIS Administrator / EDI Analyst
PACKAGING & DISTRIBUTION RESOURCES LLC
04.2010 - 09.2011
MIS Administrator / EDI Administrator
DREW'S ENTERTAINMENT
10.2009 - 01.2010
Owner
HITECH SERVICE
09.2007 - 10.2009
Operations Manager
LOGIN LOGISTICS LLC
05.2006 - 08.2007
Import Supervisor, Textiles Division
ITOCHU INTERNATIONAL INC
11.2004 - 03.2006
Marketing/Public Relations Manager (Co-Founder)
OCADDICTION.COM
06.2000 - 10.2004
Systems Analyst
KUEHNE & NAGEL INC
10.1999 - 09.2002