Jeanette Erickson
Bayville,NJ
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Emergency Dispatcher
Hackensack Meridian Health JFK Medical Center
10.2020 - Current
- Improved response times by prioritizing and efficiently managing emergency calls.
- Assisted callers in emergency situations with appropriate information and support.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Participated in ongoing professional development opportunities to stay current on best practices in emergency communications and technology advancements.
- Provided life-saving assistance with medical emergencies over the phone, guiding callers through proper procedures until help arrived.
- Effectively managed stressful situations, maintaining a calm demeanor while providing crucial support to both callers and first responders.
Emergency Medical Technician Basic
Quality Medical Transport
08.2016 - 11.2021
- Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Monitored vital signs continuously throughout transports, identifying subtle changes that could indicate a worsening condition or potential complications requiring intervention by more qualified medical personnel.
- Documented accurate patient care reports, maintaining comprehensive records for future reference by healthcare professionals.
- Operated emergency vehicles safely and efficiently, adhering to traffic regulations while prioritizing the well-being of patients during transport.
- Coordinated with hospital staff upon arrival at medical facilities, ensuring a smooth transition of care from prehospital providers to definitive treatment teams.
- Assisted with equipment inventory checks and restocking supplies as needed, guaranteeing that all necessary tools were readily available for efficient response times.
- Maintained clean and organized ambulances, ensuring a safe and efficient environment for both patients and colleagues.
Optometric Technician
Pearle Vision
09.2014 - 10.2016
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Improved patient care by conducting comprehensive visual pre-testing procedures.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
Education
High School Diploma -
Central Regional High School
Bayville, NJ06-2013
Skills
- Customer service
- Information gathering
- Memory retention
- Accuracy and precision
- Teamwork
- Time management
- Problem-solving
- Basic life support
- Active listening
- Verbal and written communication
- Decision-making
Certification
- EMD - Emergency Medical Dispatch
- Certified Emergency Medical Technician (Basic) - New Jersey
- BLS - Basic Life Support - CPR and First Aid - American Heart Association
- CEVO 4 - Ambulance
Languages
English
Full Professional
Timeline
Emergency Dispatcher
Hackensack Meridian Health JFK Medical Center
10.2020 - Current
Emergency Medical Technician Basic
Quality Medical Transport
08.2016 - 11.2021
Optometric Technician
Pearle Vision
09.2014 - 10.2016
High School Diploma -
Central Regional High School
Similar Profiles
Nicole Levecchi, LPNNicole Levecchi, LPN
Patient Care Technician at Hackensack Meridian Health JFK Medical CenterPatient Care Technician at Hackensack Meridian Health JFK Medical Center
Xavier VergaraXavier Vergara
Career Development Aid at Hackensack Meridian Health JFK Medical CenterCareer Development Aid at Hackensack Meridian Health JFK Medical Center
Jennifer CodioJennifer Codio
Certified Home Health Aide (CHHA) at Hackensack Meridian Health / JFK Medical CenterCertified Home Health Aide (CHHA) at Hackensack Meridian Health / JFK Medical Center
Beatrice RomaoBeatrice Romao
Market President of Retail at TD Bank NAMarket President of Retail at TD Bank NA
Robin SabatiniRobin Sabatini
Principal Library Assistant at Ocean County LibraryPrincipal Library Assistant at Ocean County Library