Summary
Overview
Work History
Education
Skills
Awards
Communityleadership
Timeline
Generic

Daniel Richardson

Johnstown,N.Y.

Summary

Accomplished and dedicated executive with over three decades of experience advancing organizational success in the intellectual and developmental disabilities (I/DD) sector. Proven expertise in leadership, strategic planning, and program innovation, with a track record of driving growth, optimizing operations, and implementing person-centered service models. Skilled in community and donor relations. Recognized for exceptional leadership, operational excellence, and dedication to creating inclusive opportunities for individuals with I/DD.

Overview

40
40
years of professional experience

Work History

Deputy Executive Director

The Arc Lexington
01.2010 - Current
  • Provide leadership for all agency operations, including Residential, Day & Community Supports, Transportation, Clinical & Medical Services, and Employee Safety, serving over 1,000 individuals with I/DD and leading a team of over 1600 employees
  • Led initiatives that helped to increase annual revenue from $60M to $120M through program expansions and operational efficiencies
  • Development of innovative initiatives such as Engaged & Empowered, a pioneering wellness program created with experts from Mayo Clinic and Vanderbilt University
  • Key leadership role with the advancement of Transitions, an innovative program for young adults with autism and learning differences, and overseeing the creation of an award winning inclusive creative arts center
  • Transforming a sheltered workshop into a vibrant community-based event and training center offering employment opportunities, and expanding employment readiness and volunteer opportunities for over 200 people with I/DD
  • Achieving accreditation with CQL for Person Centered Excellence with Distinction (first in New York state)
  • Coordinated operational leadership of merger with Schoharie Chapter, NYSARC, adding $15M in revenue, expanding services and welcoming over 200 employees into The Arc Lexington family
  • Managing a comprehensive COVID-19 emergency response plan, safeguarding participants and employees
  • Leading key initiatives to maximize employee compensation, and developing a comprehensive employee training and engagement program
  • Chairing a statewide provider workgroup to identify best practices in residential services, culminating in the development of best practice toolkits that provide key resources and guidance for The Arc New York Chapter providers

Associate Executive Director

The Arc Lexington
04.2004 - 01.2010
  • Oversaw Residential, Day & Community Supports, Transportation, and Buildings & Grounds departments, ensuring efficient operations and program excellence

Director of Residential Services

The Arc Lexington
06.2000 - 04.2004
  • Managed 54 residential programs supporting 350 individuals with I/DD, traumatic brain injuries, and mental health needs
  • Led 600 employees across diverse service models, including ICF, IRA, CR, DOH, OMH, and supportive apartments

Assistant ICF Residential Director

The Arc Lexington
07.1995 - 06.2000
  • Supervised 20 ICF programs, achieving perfect surveys throughout 1999, recognized by ANCOR
  • Established and directed the Incident Investigations Department, achieving practices that have been recognized as a model for other providers

Senior Residence Manager

The Arc Lexington
09.1990 - 07.1995
  • Developed and implemented six 12-person ICF programs as part of a large-scale developmental center closure initiative

Residence Manager

The Arc Lexington
05.1987 - 09.1990
  • Oversaw the operations of 1–3 Intermediate Care Facilities, ensuring high-quality care and regulatory compliance

Assistant Residence Manager

The Arc Lexington
11.1986 - 05.1987
  • Assisted in the daily management of residential programs, supporting individuals with I/DD in achieving greater independence

Direct Support Professional

The Arc Lexington
02.1985 - 10.1986
  • Provided direct care and support for individuals with I/DD, fostering personal growth and independence

Education

Bachelor of Arts -

SUNY Empire State College

Finance Certificate - undefined

Union Graduate College

Senior Professional in Human Resources (SPHR) - undefined

SHRM

Skills

  • Strategic Planning
  • Board relations
  • Quality control
  • Community Partnership Development
  • Program Innovation
  • Program Development
  • Revenue Growth
  • Operational Efficiency
  • Staff Development
  • Team Building
  • Crisis Management
  • Emergency Planning
  • Financial Oversight
  • Organizational leadership
  • Budgeting and financial management
  • Project management

Awards

  • 2019, Fulton Montgomery Community College Distinguished Alumni Award
  • 2022, Marc N. Brandt Leadership Excellence Award, The Arc New York

Communityleadership

  • Chairman, Vice-Chair, & Secretary, Town of Ephratah Planning Board, 15
  • Board Director (Chair of Personnel & Executive Search Committees), First Choice Financial Federal Credit Union
  • Board Director, Fulton County YMCA

Timeline

Deputy Executive Director

The Arc Lexington
01.2010 - Current

Associate Executive Director

The Arc Lexington
04.2004 - 01.2010

Director of Residential Services

The Arc Lexington
06.2000 - 04.2004

Assistant ICF Residential Director

The Arc Lexington
07.1995 - 06.2000

Senior Residence Manager

The Arc Lexington
09.1990 - 07.1995

Residence Manager

The Arc Lexington
05.1987 - 09.1990

Assistant Residence Manager

The Arc Lexington
11.1986 - 05.1987

Direct Support Professional

The Arc Lexington
02.1985 - 10.1986

Finance Certificate - undefined

Union Graduate College

Senior Professional in Human Resources (SPHR) - undefined

SHRM

Bachelor of Arts -

SUNY Empire State College

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Daniel Richardson