Daniel Rincon
Minneola,FL
Summary
With a diverse background spanning various industries, I have acquired valuable skills in operations management and quality control. My experience includes managing operational efficiency and quality standards in the heating, ventilation, and air conditioning (HVAC) sector, as well as overseeing team dynamics, provide high standards of customer service and quality control processes in the hospitality industry.
Overview
8
8
years of professional experience
Work History
Lead Bartender
Sixty Vines
02.2019 - 09.2024
- Check for products for quality assurance and correct any problems that keep customers from enjoying their beverage and food
- Make recommendations and share additional information upon request
- Follow all relevant health department rules, regulations, and all customer service guidelines
- In charge of training and providing excellent work ethics and sixty vines philosophy to new trainees
- Maintain all merchandise presentation standards and cleanness.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Consulted with managers to organize special events and promotions.
Bartender
Post Oak Hotel
02.2023 - 08.2024
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Engineering Intern
North American Coal
01.2018 - 07.2018
- Collaborated with the maintenance department for high efficiency on shipment supplies
- In charge of daily monthly and date-to-date production reports
- Collaborated with the Safety department to develop a safety emergency handbook
- Assist at environmental meetings and aim for faults in the field.
- Studied manufacturing processes to improve overall knowledge.
Technician Assistance
Economy Air LLC
04.2016 - 05.2018
- Responsible for calling and receiving customers' calls for maintenance or installation of HVAC equipment
- Maintain the workplace clean and organized to prevent accidents
- Contributed and collaborated with different departments to accomplish main goals and customer satisfaction.
Education
Bachelor of Science - Industrial Engineering
Houston Community College
Houston, TX08.2023
Associate of Arts - Bachelor of Science
Southwest Texas Junior College
Eagle Pass, Tx01.2016
Skills
- Attention to detail, great understanding of people's concerns, and team player
- Computer, problem-solving, and logical skills
- Staff Management
- Employee Coaching
- Fast-paced, organized and critical thinking
- Emotional intelligence
- Bilingual (Spanish & English)
- Superior customer service
Timeline
Bartender
Post Oak Hotel
02.2023 - 08.2024
Lead Bartender
Sixty Vines
02.2019 - 09.2024
Engineering Intern
North American Coal
01.2018 - 07.2018
Technician Assistance
Economy Air LLC
04.2016 - 05.2018
Bachelor of Science - Industrial Engineering
Houston Community College
Associate of Arts - Bachelor of Science
Southwest Texas Junior College