SUMMARY
Overview
Work History
Education
Skills
LANGUAGES
Personal Information
Timeline

DANIEL RIOS

Bridge 33 Capital
Chicago,IL
2
Languages
14
years of professional experience

I am a results-driven professional with over 12 years of experience in accounts receivable, complemented by a background in hotel management. I excel in managing collections, reconciling accounts, and providing exceptional customer service. My skills include analyzing financial data, leading projects, and mentoring junior staff. I am seeking a dynamic role that leverages my extensive experience and skills while offering opportunities for growth and learning new competencies. I am eager to contribute to a forward-thinking organization and drive financial efficiency and excellence.

Work History

Manager, Accounts Receivable

1 Year 6 Months
Bridge 33 Capital | 04.2025 - Current
  • Lead Accounts Receivable operations and manage a team of four offshore AR professionals, setting priorities, managing workloads, and ensuring timely and accurate completion of collections activities.
  • Helped create and implement an automated collections follow-up process, making tenant follow-up more consistent and helping the team stay on top of delinquent accounts.
  • Built and organized the AR function from the ground up, creating policies, procedures, and standard processes where formal guidelines previously did not exist.
  • Developed and maintained AR reports, enhancing management visibility into aging, delinquent accounts, collections activity, and outstanding balances.
  • Led cleanup and reconciliation of grandfathered AR balances, researching historical activity and resolving discrepancies to enhance accuracy and reliability of existing AR.
  • Led the cleanup and reconciliation of grandfathered AR balances, researching historical activity, resolving discrepancies, and making the existing AR more accurate and reliable.
  • Review and interpret commercial leases to ensure tenant billings, rents, recoveries, and other charges are billed correctly according to lease terms, while researching and resolving tenant disputes.
  • Implemented automated collections follow-up process, improving consistency of tenant follow-up and enabling team to effectively manage delinquent accounts.

Supervisor, Accounts Receivable

8 Months
Bridge 33 Capital | 05.2024 - 01.2025
  • Supervised day-to-day Accounts Receivable and collections activities, providing direction and support to the AR team and ensuring timely follow-up on delinquent tenant accounts.
  • Monitored AR aging, tenant balances, payment activity, and collection efforts to identify issues requiring escalation or management attention.
  • Reviewed tenant accounts and lease documentation to identify billing discrepancies, payment issues, and account variances requiring investigation and resolution.
  • Collaborated with Property Management, Property Accounting, Lease Administration, and other internal departments to resolve tenant disputes and account discrepancies.
  • Supported the development of standardized collection procedures and workflows, helping establish consistency in tenant outreach, account research, documentation, and follow-up.
  • Assisted with tenant collection matters, including payment arrangements, delinquency escalation, default-warning processes, and preparation of accounts for further action.
  • Provided training, coaching, and day-to-day guidance to AR staff on collection procedures, account research, reconciliation, and customer communication.

Senior Accountant, Accounts Receivable

2 Years
Brookfield Properties Retail | 05.2022 - 05.2024
  • Lead collection efforts on base rents and other charges for assigned tenant accounts, adhering to established department policies and procedures
  • Review and analyze aged receivables reports and system information to determine priority of tenant contacts for a portfolio of ten malls and over 900 leases
  • Recommend appropriate actions to management, such as legal defaults or litigation, for tenants who fail to remit payment
  • Recommended actions to management for tenants failing to remit payment, including legal defaults and litigation options
  • Drove continuous improvement initiatives within accounting department, enhancing operational efficiency and effectiveness
  • Developed and implemented accounting procedures and policies, improving efficiency and ensuring compliance with regulatory standards
  • Collaborate with cross-functional teams to support company-wide initiatives, providing financial insights and recommendations

Accountant, Accounts Receivable

2 Years 4 Months
Brookfield Properties Retail | 01.2020 - 05.2022
  • Perform collection calls on base rents and other charges on assigned tenant accounts pursuant to established department policies and procedures
  • Conduct collection calls on base rents and other charges for assigned tenant accounts, ensuring compliance with departmental policies and procedures
  • Deliver customer service to tenants and internal stakeholders, including leasing, asset management, and mall management
  • Provide customer service to both tenants and internal customers including: Leasing, Asset Management, Mall Management etc
  • Advise management on appropriate actions for tenants failing to remit payment, including default and litigation options
  • Recommend action to management (default, litigation, etc.) for tenants who do not remit payment
  • Perform follow-up actions on a timely basis to ensure tenant commitments are met
  • Identify tenant issues and resolve or escalate to Manager in a timely manner
  • Collaborated with JDE and Salesforce teams to enhance data management processes.

Accounts Receivable Supervisor

3 Years 2 Months
Marriott Hotels & Resorts | 11.2016 - 01.2020
  • Reviewed figures, postings, and documents to ensure accuracy
  • Monitor group master accounts from check-in through checkout, ensuring correctness of billing. Prepared and posted city ledger adjustments.
  • Monitor group master accounts from check-in through checkout, ensuring correctness of billing. Prepare and post city ledger adjustments as needed
  • Coordinated tasks with other departments, mentoring team members and ensuring timely completion of work tasks to meet quality standards
  • Followed up on past due accounts and vendor invoices to ensure resolution or payment in full
  • Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures
  • Maintain an up-to-date deposit schedule
  • Provide clerical support to accounting management
  • Review credit applications in Dun & Bradstreet

Complex Accounts Receivable

3 Years 6 Months
Starwood Hotels & Resorts | 05.2013 - 11.2016

Night Audit Supervisor

6 Months
Starwood Hotels & Resorts | 11.2012 - 05.2013

Education

Bachelor of Business Administration - Legal Studies Minor, Communications Minor, Social Work Minor

University of Arkansas | 05-2027

Business Administration

Harold Washington College | 01-2011

Skills

JD Edwards
Salesforce
Yardi
Wrike
Power BI
Agiloft
Dun & Bradstreet
Claude/ Claude Skill Builder

LANGUAGES

English
Spanish

Personal Information

Title: Senior Accountant, AR

Timeline

Manager, Accounts Receivable

Bridge 33 Capital
04.2025 - CurrentRead More

Supervisor, Accounts Receivable

Bridge 33 Capital
05.2024 - 01.2025Read More

Senior Accountant, Accounts Receivable

Brookfield Properties Retail
05.2022 - 05.2024Read More

Accountant, Accounts Receivable

Brookfield Properties Retail
01.2020 - 05.2022Read More

Accounts Receivable Supervisor

Marriott Hotels & Resorts
11.2016 - 01.2020Read More

Complex Accounts Receivable

Starwood Hotels & Resorts
05.2013 - 11.2016Read More

Night Audit Supervisor

Starwood Hotels & Resorts
11.2012 - 05.2013Read More

Harold Washington College

Business Administration
Read More

University of Arkansas

Bachelor of Business Administration from Legal Studies Minor, Communications Minor, Social Work Minor
Read More
DANIEL RIOS