Daniel Robbins
Baxter,TN
Summary
Results-driven professional with a proven track record in customer service and sales. Adept at managing complex tasks and consistently exceeding goals, I am eager to leverage my strong communication, leadership, and technical skills to contribute to a dynamic organization. Recognized for my ability to learn quickly, adapt to new challenges, and deliver high-quality results. Committed to continuous growth and driven by a passion for excellence.
Overview
16
16
years of professional experience
Work History
CUSTOMER SERVICE / SALES
AAA TROPHIES
01.2015 - Current
- Managed customer orders and inquiries, ensuring high levels of satisfaction.
- Utilized Excel for data tracking and analysis, improving order accuracy by 15%.
- Handled inbound and outbound calls, contributing to a 20% increase in sales.
SALES
BARGAIN BEDS
01.2009 - 01.2014
- Delivered exceptional customer service, resulting in a 25% boost in repeat business.
- Conducted computer work and phone calls to streamline sales processes.
- Assisted in marketing strategies that increased overall sales by 30%.
Education
BACHOLER OF SCIENCE - RELIGION: Apologetics
LIBERTY UNIVERSITY
Lynchburg, VA05-2024
Skills
- Communication: Effective and positive communicator; adept in customer education and complaint handling
- Leadership: Demonstrates natural leadership ability; polished and confident speaker
- Accuracy: Strong attention to detail; consistent, dependable, and accurate in carrying out responsibilities
- Prospecting: Skilled in prospecting for new business opportunities, including cold calling and lead follow-up
- Technical: Proficient in computer fundamentals and Excel
- Adaptability: Quick learner with the ability to adapt rapidly to changing situations
- Work Ethic: Goal-oriented with a strong work ethic; excels in competent performance
- Customer Service: Experienced in incoming call management and customer needs assessment
Activities
I have been in many leadership positions and excel with those tasks. I am goal oriented and will exceed expectations. I have volunteered with local churches. Learning and studying are my passions.
Affiliations
- Held multiple leadership positions in various organizations.
- Volunteered extensively with local churches, focusing on community outreach.
- Passionate about learning and studying, continually seeking self-improvement.
Accomplishments
- Alpha Lambda Delta: Inducted into this national honor society recognizing academic excellence in the first year of college.
- The National Society of Collegiate Scholars: Recognized for outstanding academic achievements and leadership potential.
- Omega Nu Lambda: Honored for academic excellence and commitment to personal and professional development.
- The National Society of Leadership and Success: Selected for membership based on academic standing and demonstrated leadership skills. Participated in leadership training and development programs.
References
References available upon request.
Timeline
CUSTOMER SERVICE / SALES
AAA TROPHIES
01.2015 - Current
SALES
BARGAIN BEDS
01.2009 - 01.2014
BACHOLER OF SCIENCE - RELIGION: Apologetics
LIBERTY UNIVERSITY