Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Robichaud

Worcester,USA

Summary

Seasoned Wedding Planner with a comprehensive background in coordinating and managing all aspects of wedding events. Demonstrated strengths in negotiating contracts, budget management, and creating innovative solutions to unforeseen challenges—successful track record in delivering memorable events that exceed client expectations while maintaining budgetary constraints. Strong interpersonal skills enable effective collaboration with diverse clients, vendors, and teams. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience

Work History

Wedding Planner

Waterville Valley Resort
Waterville Valley, NH
07.2023 - 11.2025
  • Collaborated with clients to understand their vision and preferences for the wedding day, translating them into personalized themes, decor choices, and overall ambiance
  • Provided guidance on proper etiquette for various wedding-related events such as rehearsal dinners or engagement parties
  • Assisted in selecting suitable venues based on client preferences and budget constraints; conducted site visits to assess suitability for the desired theme

Server

Olive Garden
Gloucester, MA
12.2021 - 06.2023
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers
  • Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
  • Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each shift
  • Adhered to all food safety regulations to ensure the health and well-being of customers
  • Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
  • Collaborated with bartenders to prepare specialty cocktails according to established recipes and standards
  • Developed strong product knowledge including ingredients used in dishes allowing me provide detailed information about menu items

Apple Specialist

Apple
Marlboro, MA
06.2017 - 11.2021
  • Provided technical support to customers via phone, email, and chat, troubleshooting hardware and software issues
  • Identified recurring technical issues reported by customers; worked with engineering team to develop permanent solutions
  • Diagnosed and repaired hardware and software issues on a wide range of cell phone models
  • Developed strong product knowledge through continuous learning initiatives which improved credibility during client interactions
  • Efficiently managed a high volume of incoming calls, directing them to the appropriate departments or individuals
  • Assisted with scheduling appointments for clients or customers in a timely manner
  • Updated contact lists regularly to ensure accurate information is available for internal use as well as external contacts

Customer Service Representative

Stop and Shop
Gloucester, MA
03.2015 - 09.2017
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

Education

High school diploma or GED - General Studies

North High Worcester
Worcester, MA
06-2017

Skills

  • Customer service
  • Web design
  • Cash handling
  • Customer communication
  • Individual/group counseling
  • Events management
  • Event planning
  • Food service
  • Experience with individuals with substance use disorders
  • POS
  • Restaurant experience
  • Food safety
  • Delegation
  • Digital marketing
  • Case management
  • Guest services
  • Microsoft Office
  • Microsoft Excel
  • Serving
  • Food industry
  • Bartending
  • Social media management
  • Social media promotion
  • Floral arrangement
  • Event management
  • Wedding design
  • Detail-oriented

Languages

English, Fluent

Timeline

Wedding Planner

Waterville Valley Resort
07.2023 - 11.2025

Server

Olive Garden
12.2021 - 06.2023

Apple Specialist

Apple
06.2017 - 11.2021

Customer Service Representative

Stop and Shop
03.2015 - 09.2017

High school diploma or GED - General Studies

North High Worcester
Daniel Robichaud