Overview
Work History
Education
Skills
Timeline
Generic

Daniel Robins

Maricopa,Arizona

Overview

17
17
years of professional experience

Work History

Client Operations Associate I

JPMorgan Chase
06.2017 - 03.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Supervisor - Customer Service, Mortgages

JPMorgan Chase
08.2007 - 06.2017
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Bachelor of Science - Business Management

University of Phoenix
Tempe, AZ
06.2003

Skills

  • Conflict Resolution
  • Self-Directed
  • Networking
  • Data Entry
  • Remote Office Availability
  • MS Office
  • Basic Math
  • Excellent Communication
  • Organizational Skills
  • Supervision and leadership
  • Problem-Solving
  • Team Management

Timeline

Client Operations Associate I

JPMorgan Chase
06.2017 - 03.2024

Supervisor - Customer Service, Mortgages

JPMorgan Chase
08.2007 - 06.2017

Bachelor of Science - Business Management

University of Phoenix
Daniel Robins