Daniel Robortella
Dallas,TX
Summary
Highly motivated and fast-learning professional with a strong commitment to delivering quality work. Detail-focused with exceptional customer service skills and a solid understanding of marketing. Experienced in collaborating with various departments to drive effective sales. Seeking a dynamic position where I can utilize my skills and continue to grow.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Clamor Pelas Nações
Belo Horizonte, MG
02.2023 - 01.2024
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Established processes for monitoring customer satisfaction levels.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed a system for tracking inventory and ordering supplies as needed.
Server
The Namu
Coral Springs, FL
12.2020 - 12.2022
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to high volume of daily customers.
Education
BBA - Business Management
Dallas Baptist University
Dallas, TX12-2025
Skills
- Orientation and training
- Task Delegation
- Policy administration
- Product and service knowledge
- Sales Strategies
- Workload Management
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Assistant Manager
Clamor Pelas Nações
02.2023 - 01.2024
Server
The Namu
12.2020 - 12.2022
BBA - Business Management
Dallas Baptist University
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