Daniel Rodriguez
'Ewa Beach,HI
Summary
Accomplished Patient Registration Representative with a proven track record at Queens West Oahu, enhancing patient relations and streamlining registration processes. Skilled in insurance verification and maintaining patient confidentiality, adept at delivering high-quality service during peak hours. Demonstrated ability in training staff and improving operational efficiency, contributing to a significant increase in patient satisfaction. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Patient Registration Representative
Queens West Oahu
09.2023 - Current
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted with training new hires on best practices for managing various aspects of the registration process including collecting sensitive information, navigating software systems, and maintaining confidentiality.
- Assisted with medical coding and billing tasks.
Loss Prevention Officer
Fendi
01.2021 - 07.2023
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
After-School Tutor
Quick Stars Tutoring
10.2021 - 08.2022
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Education
Bachelor of Science - Cyber Security
Saint Peter's University
Jersey City, NJ12.2020
Skills
- Insurance Verification
- Patient confidentiality
- Patient Relations
- Data entry proficiency
- Medical Billing
- Data Entry
Additional Information
Michelle Cameron
Quality Specialist II Centene
(808) 723-0633
Mcam8081@gmail.com
Deena
General Manager II Fendi, Royal Hawaiian Shopping Center, 2301 Kalakaua Avenue, Honolulu, HI 96815
(808) 542-0785
Daryl Tambaoan
Department of Homeland Security
United States Citizenship and Immmigration Services
(714) 406-8334
calldaryl@gmail.com
Timeline
Patient Registration Representative
Queens West Oahu
09.2023 - Current
After-School Tutor
Quick Stars Tutoring
10.2021 - 08.2022
Loss Prevention Officer
Fendi
01.2021 - 07.2023
Bachelor of Science - Cyber Security
Saint Peter's University
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