Customer-focused professional skilled in delivering exceptional service and fostering team collaboration. Proven ability to engage with diverse clients and resolve issues effectively.
Dynamic leader with experience in mentoring and event organization. Known for strong problem-solving abilities and interpersonal skills, contributing to improved team performance and customer satisfaction.
Organized and adaptable individual with a strong background in event planning and team collaboration.
Experienced in managing operations and enhancing community engagement through effective communication and leadership. Highly-motivated employee with desire to take on new challenges.
Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities.
Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
4
4
years of professional experience
Work History
Game Manager
Nyc Basketball League
New York, NY
01.2024 - Current
Managed player registrations, verifying eligibility for participation in events.
Oversaw on-site game operations, ensuring organization and smooth execution.
Collaborated with officials to enforce league rules and maintain fair play.
Monitored equipment inventory, initiating supply orders prior to events.
Facilitated post-game reviews to gather participant feedback for operational improvements.
Ensured compliance with applicable laws governing gaming operations within jurisdiction.
Volunteer - Soup Kitchen
Blessed Sacrament Catholic Church
New York, New York
10.2023 - Current
Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Recognized by management for providing exceptional customer service.
Assisted with food procurement by retrieving donated supplies to ensure the continuity of normal kitchen operations.
Social Justice Committee Member
Fordham Preparatory School
The Bronx, New York
10.2022 - 05.2024
Collaborated with faculty to develop educational programs for student engagement.
Organized events promoting community involvement and school spirit.
Facilitated meetings to discuss curriculum enhancements and policy changes.
Participated in strategic planning sessions to improve school operations and outreach.
Attended meetings, listened to presentations and discussed various topics with other committee members.
Provided input on policy decisions related to program implementation, budgeting and resource allocation.
Participated in educational sessions and workshops designed to increase knowledge of relevant topics.
Gathered information from outside sources related to potential projects under consideration by the committee.
Fostered collaboration and development of new practices by business leaders.
Collaborated in regional social justice retreats to acquire new frameworks and best practices for promoting equity, informed by expert-led discussions and workshops.
Catholic Ministry Leadership Team Member
Fordham Preparatory School
The Bronx, NY
09.2023 - 05.2024
Collaborated with faculty to develop strategic initiatives for student engagement.
Prepared and led faith-based programming for local middle school students, fostering spiritual growth and strengthening relationships with God through Catholic retreat leadership.
Engaged in structured spiritual formation through weekly faith assessments, and collaborative preparation to lead a Catholic retreat for local middle school students.
Provided peer faith leadership by organizing schoolwide prayer, guiding weekly spiritual reflections, and preparing to lead a retreat for middle school students.
Basketball Coach
KJ's Project Swish
New York, New York
03.2022 - 04.2024
Analyzed player performance to identify areas for improvement.
Mentored young players in game strategies and sportsmanship principles.
Developed practice plans focused on skill development and teamwork.
Developed and implemented practice plans, game strategies, and drills to improve team performance.
Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense and offense.
Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
Motivated and encouraged student athletes to make best effort during practices and games.
Assessed player abilities and assigned positions according to individual strengths.
Camp Counselor
Camp Angels
New York, New York
06.2022 - 07.2022
Supervised daily activities and ensured camper safety during all camp programs.
Facilitated team-building exercises to promote cooperation among campers.
Organized recreational events and activities tailored to diverse age groups.
Collaborated with staff to create a positive and inclusive camp environment.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Encouraged camper participation in recreational activities through enthusiastic leadership style.
Established and built relationships with campers to ease fears in new environment.
Coordinated and led group activities for campers and counselors.