Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Rodriguez

San Antonio

Summary

Dynamic Construction Foreman with a proven track record at Texas Doors and Hardware Services, recognized for expertise in material management and strict OSHA compliance. Skilled in workload planning and report writing, consistently enhancing team efficiency while upholding high-quality standards. A collaborative leader dedicated to fostering teamwork and driving projects to successful completion, with a strong focus on safety and operational excellence. Committed to delivering results that meet and exceed project goals in fast-paced construction environments.


Customer service professional with over 2 years of experience providing high-quality support in fast-paced call center environments. Skilled in handling high volumes of inbound calls, resolving billing and service issues, and delivering clear, courteous communication to diverse customers. Proven ability to de-escalate concerns, maintain accurate documentation, and consistently meet performance and quality metrics while promoting customer satisfaction and retention.


Trained through PIMA Medical Institute in accurately collecting patient information and obtaining vital signs in clinical settings. Experienced in measuring blood pressure, pulse, respiration, temperature, height, and weight while ensuring patient comfort, privacy, and safety. Demonstrates strong attention to detail, adherence to healthcare protocols, and effective communication when interacting with patients and documenting medical information.

Overview

7
7
years of professional experience

Work History

Crew Chief

United States Air Force, USAF
01.2019 - 12.2019
  • Mentored junior personnel on equipment handling and maintenance procedures, fostering skill development and teamwork.
  • Streamlined workflow processes, enhancing efficiency in aircraft servicing and reducing turnaround times.
  • Conducted inspections and troubleshooting on critical systems, ensuring operational readiness of aircraft fleet.
  • Oversaw quality control measures, maintaining high standards for all completed tasks.

Construction Foreman

Texas Doors and Hardware Services
01.2020 - 10.2025
  • Assisted in daily site operations, ensuring compliance with safety regulations and protocols.
  • Learned to operate construction tools and machinery under supervision.
  • Supported team in material handling, organization, and inventory management on-site.
  • Observed and documented project progress, contributing to reporting processes.
  • Communicated effectively with team members to maintain workflow efficiency.
  • Participated in daily briefings to understand project goals and tasks assigned.

Customer Service Representative

Spectrum
01.2022 - 12.2022
  • Managed 50+ inbound calls daily, assisting customers with billing inquiries, service issues, and account management.
  • Delivered effective problem resolution, improving customer satisfaction and first-call resolution rates.
  • Educated customers on Spectrum services, resulting in increased retention and upsell opportunities.
  • Accurately recorded customer information and resolutions using internal systems.

Education

High School Diploma -

John Jay High School
San Antonio, TX
06.2018

Skills

  • Inventory oversight
  • Analytical report composition
  • Timesheet analysis
  • Average typing proficiency at 42 wpm
  • Project workload management

  • Strategic task prioritization
  • CPR certification holder
  • Proficient in medical terminology
  • Experienced in monitoring vital signs and documentation

Timeline

Customer Service Representative

Spectrum
01.2022 - 12.2022

Construction Foreman

Texas Doors and Hardware Services
01.2020 - 10.2025

Crew Chief

United States Air Force, USAF
01.2019 - 12.2019

High School Diploma -

John Jay High School