Daniel Rodriguez
SeaWorld Parks & Resorts Orlando
Orlando,FL
2
Languages
1
Certification
2
years of professional experience
Security Officer with two years of experience doing access control, metal detection, roving patrols, and surveillance. Strong sense of commitment and responsibility and ensuring good customer service.
Work History
Sergeant
4 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Conducted regular inspections of premises to identify security vulnerabilities and implement improvements.
- Supervised daily security operations, ensuring compliance with safety protocols and procedures.
- Trained new security personnel on operational procedures and emergency response protocols.
- Developed incident reports, documenting security breaches and recommending corrective actions.
- Coordinated with local law enforcement agencies during investigations and emergency situations.
- Monitored surveillance systems, analyzing footage for suspicious activities or breaches.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Field Training Officer
1 Year 3 Months- Evaluated trainee progress through assessments, providing constructive feedback for improvement.
- Assisted in onboarding processes, ensuring a smooth transition for new employees into roles.
- Monitored daily operations to ensure adherence to safety regulations and best practices.
- Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.
- Conducted regular assessments to gauge trainee competence in critical skills, adjusting training plans as needed to address gaps in knowledge or ability.
- Mentored new officers throughout their probationary period, offering guidance on best practices for successful career advancement within the department.
Security Officer
4 Months- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter potential threats and hazards.
- Responded promptly to incidents, providing assistance and reporting details accurately.
- Assisted guests in navigating park facilities, ensuring a positive experience.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Guest Arrivals Ambassador
3 Months- Greet and interact with guests through their arrival and departure.
- Answer questions and resolve guest issues.
- Advise guests on show times and attraction information.
- Facilitate an organized guest traffic flow.
- Maintain cleanliness of all assigned areas.
- Sell admission and in-park ancillary products to upgrade our guests experience.
- Perform other duties as assigned.
Education
High School Diploma
Skills
Surveillance Systems
Access Control
Emergency Response
Incident Reporting
Problem-solving
Teamwork and collaboration
Friendly
positive attitude
Computer skills
Calm under pressure
Active listening
Public Safety
Physical Security
Customer Service
Certification
- Class "D" Security Officer License
- Driver's License
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sergeant
SeaWorld Parks & Resorts Orlando
04.2026 - CurrentRead More
Field Training Officer
SeaWorld Parks & Resorts Orlando
01.2025 - 04.2026Read More
Security Officer
SeaWorld Parks & Resorts Orlando
09.2024 - 01.2025Read More
Guest Arrivals Ambassador
Aquatica, Seaworld
06.2024 - 09.2024Read More
U.E. Colegio "Luz De Caracas"
High School Diploma
Read More