Daniel Rodriguez
Liebherr USA
Allentown,PA
7
years of professional experience
Relationship focused and Results-oriented professional with a versatile background in retail, banking, and sales. Recognized for strong interpersonal skills and the ability to perform under pressure, committed to enhancing customer experiences and achieving business goals.
Work History
Shop & Sales Assistant
2 Months- Assisted customers with product inquiries and sales processes to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to address customer concerns and resolve issues promptly.
- Developed strong product knowledge to answer customer inquiries confidently and provide informed suggestions.
- Contributed to visual merchandising efforts, creating eye-catching displays that attracted customer attention.
Sales & Service Representative
7 Months- Assisted customers with inquiries and product selections to enhance satisfaction.
- Cash Handling.
- Educated customers on products and services, promoting upselling opportunities effectively.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Managed key accounts effectively by proactively addressing concerns or issues, ensuring high levels of customer retention and satisfaction.
- Identified new sales opportunities through research, networking, and attending industry events.
- Collaborated with team members to maintain a well-organized service area and inventory.
Relationship Banker
1 Year 5 Months- Developed strong customer relationships through personalized financial consultations.
- Cash Handling.
- Assisted clients with account management, resolving inquiries efficiently.
- Recommended suitable banking products to enhance customer satisfaction and retention.
- Processed loan applications, ensuring compliance with regulatory standards and accuracy.
- Trained new team members on bank policies and customer service protocols.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
Credit Specialist
1 Year 4 Months- Conducted in-depth financial assessments to support informed lending decisions for clients.
- Analyzed credit reports to determine risk levels and ensure compliance with industry standards.
- Monitored account activity to identify potential fraudulent transactions and mitigate risks effectively.
- Collaborated with clients to resolve discrepancies and improve overall credit management processes.
- Reduced risk exposure by conducting thorough credit analyses for new and existing clients.
- Cold calling 70-90 calls daily.
92Y Unit Supply Specialist
2 Years 8 Months- Streamlined supply chain operations, enhancing efficiency in material requisition and delivery.
- Managed inventory control processes to ensure accurate supply levels and timely distribution.
- Coordinated logistical support for training exercises, ensuring availability of necessary equipment and supplies.
- Oversaw maintenance of supply records, improving accuracy and compliance with military standards.
- Uniform readiness.
- Effective time management.
Education
High School Diploma
Skills
Problem solving
Proficient in Word
Excel
PowerPoint
and SalesForce.
Interpersonal communication
Sales techniques
Customer service focus
Communication skills
Retail sales strategies
Timeline
Shop & Sales Assistant
Liebherr USA
06.2026 - CurrentRead More
Sales & Service Representative
Univest
11.2025 - 06.2026Read More
Relationship Banker
Penn Community Bank
06.2024 - 11.2025Read More
Credit Specialist
CreditSafe USA
01.2023 - 05.2024Read More
92Y Unit Supply Specialist
Army
01.2020 - 09.2022Read More
Pocatello High School
High School Diploma
Read More
NMLS Certfied
- Receiving and conduct loan applications.
- Knowledge in Home Equity Lines of Credit, Personal Line of Credit, Home Equity Term Loans, Personal Term Loan.
- Explain loan options, qualifications and specifications.
- Work with MLO and underwriters, appraisers (If Necessary).