Dynamic professional with a proven track record at F.H. Furr, excelling in customer service and quality assurance. Bilingual and skilled in HVAC systems, I enhance efficiency and indoor air quality while effectively managing time and adapting to challenges. Committed to delivering high-quality results through analytical problem-solving and a customer-focused approach.
Enhanced customer service quality through effective oversight of employee performance across all restaurant areas. Achieved optimal inventory levels by implementing streamlined processes for stock management and weekly ordering.
As a service technician at F.H. Furr my task was to perform annual inspections to HVAC systems that’s were from 1-10 years old. During these inspections I was expected to provide amazing customer service along with recommendations on how to improve the customers indoor air quality and system efficiency.
As a quality assurance technician I was expected to utilize analytical skills to detect and address issues promptly with knowledge of industry standards and best practices to ensure consistent delivery of high-quality service
-EPA section 608 type 2 certification
- A2L refrigerant certification
-Maryland HVAC apprentice license