Professional Summary
Overview
Work History
Education
Skills
Timeline

Daniel Romero

F.H. Furr
Columbia,MD
5
years of professional experience

Dynamic professional with a proven track record at F.H. Furr, excelling in customer service and quality assurance. Bilingual and skilled in HVAC systems, I enhance efficiency and indoor air quality while effectively managing time and adapting to challenges. Committed to delivering high-quality results through analytical problem-solving and a customer-focused approach.

Work History

Assistant Manager

1 Year 2 Months
The Big Greek Cafe | 06.2021 - 08.2022

Enhanced customer service quality through effective oversight of employee performance across all restaurant areas. Achieved optimal inventory levels by implementing streamlined processes for stock management and weekly ordering.

HVAC Service Technician

1 Year 3 Months
F.H. Furr | 08.2022 - 11.2023

As a service technician at F.H. Furr my task was to perform annual inspections to HVAC systems that’s were from 1-10 years old. During these inspections I was expected to provide amazing customer service along with recommendations on how to improve the customers indoor air quality and system efficiency.

Quality Assurance Technician

2 Years 9 Months
F.H. Furr | 11.2023 - Current

As a quality assurance technician I was expected to utilize analytical skills to detect and address issues promptly with knowledge of industry standards and best practices to ensure consistent delivery of high-quality service

  • Conducted thorough inspections of systems to ensure compliance with quality standards.
  • Implemented testing protocols to enhance systems reliability and safety.

Education

High School Diploma

Rockville High School | Rockville, MD | 06-2021

-EPA section 608 type 2 certification

- A2L refrigerant certification

-Maryland HVAC apprentice license

Skills

-Bilingual
-Outstanding skills in customer service
-Excellent time management
-Able to work under pressure
-Willing to persevere through any obstacle
-Eager to learn
-Able to adapt to change
Skilled in computer applications

Timeline

Quality Assurance Technician

F.H. Furr
11.2023 - CurrentRead More

HVAC Service Technician

F.H. Furr
08.2022 - 11.2023Read More

Assistant Manager

The Big Greek Cafe
06.2021 - 08.2022Read More

Rockville High School

High School Diploma
Read More
Daniel Romero