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Associate Principal Engineer

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Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Enthusiastic and motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Professional with strong background in healthcare administration, adept at managing patient intake processes efficiently. Known for reliability, adaptability, and collaborative approach in fast-paced environments. Skilled in data entry, patient communication, and handling confidential information with integrity. Proven track record of enhancing workflow and achieving organizational goals.

Dedicated customer service representative skilled in critical thinking and active listening. Experience in managing high-pressure scenarios. Ready to enhance customer interactions and contribute to a positive business environment. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Dynamic Director of Facilities with over 20 years of experience in Healthcare, recognized for enhancing operational efficiency and achieving compliance with healthcare regulations. Proven leadership in budget management and staff development, complemented by expertise in CMMS, and BAS systems. Awarded for outstanding contributions to health facility engineering, demonstrating integrity and professionalism.
Professional with solid foundation in regional management and team leadership. Skilled in strategic planning, operational efficiency, and driving performance outcomes. Strong focus on fostering collaboration, adapting to change, and delivering measurable results. Known for effective communication, problem-solving abilities, and commitment to organizational goals.

Fraud, credit, and identity-risk executive with 30 years of experience identifying, assessing, and resolving complex first-party fraud threats across the customer lifecycle. Pioneer in the field who coined the term “First Party Fraud” in 2004 and established the Financial Services industry’s first dedicated first-party fraud remediation function at JPMC. Proven record designing and deploying enterprise fraud strategies, scoring models, forensic analytics, and clustering algorithms that detect credit bust-outs, synthetic identities, and organized syndicated fraud—strengthening KYC/AML controls and reducing identity risk end-to-end. Recognized subject-matter expert and trusted advisor to government agencies and industry groups; frequent conference panelist, presenter, and white-paper contributor, known for translating advanced analytics into practical, high-impact business solutions. Passionate builder of cutting-edge tools and integrated solutions that precisely target emerging fraud vectors, and deliver measurable risk mitigation.

 Dynamic leader with 15+ years of experience driving growth, operational efficiency, and strategic partnerships in defense, aerospace, and emerging technologies. Skilled in launching growth channels, streamlining operations, and scaling user adoption, currently managing a $15M+ government portfolio while delivering data-driven solutions to improve organizational efficiency. I am currently seeking opportunities to leverage my organizational leadership skills alongside program and operations execution. 

Energetic, patient, and adaptable individual, skilled in creating engaging and inclusive learning environments. Possesses solid understanding of educational techniques and proficient in lesson planning and classroom management. Dedicated to fostering academic growth and inspiring love for learning. Successfully designed innovative lessons utilizing modern teaching methods and technology integration, while cultivating strong relationships with faculty and students to promote a positive learning environment.

Dynamic customer service professional with extensive experience at Family Dollar, excelling in transaction processing and stock management. Recognized for dependability and attention to detail, consistently enhancing customer satisfaction and store organization. Proven ability to quickly learn and adapt, ensuring a positive shopping experience for all patrons.

Dynamic customer service professional with experience at Walgreens, excelling in complaint handling and problem-solving. Proven ability to enhance store appearance and drive merchandise upselling. Recognized for maintaining organized environments and delivering exceptional support, contributing to a positive customer experience and operational efficiency.

Daniel Rouvas

Overview

Work History

Customer Associate

Delivery Driver

Packaging Associate

Marketing Intern

Patient Coordinator

Education

Bachelor of Science in Business Administration

High School Diploma -

Skills

Timeline

Customer Associate

Delivery Driver

Packaging Associate

Marketing Intern

Patient Coordinator

Bachelor of Science in Business Administration

High School Diploma -

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