Summary
Overview
Work History
Education
Skills
Certification
Military Service
Workauthorization
Timeline
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Daniel Salgado

Chicago,IL

Summary

As a dedicated and versatile IT professional, I bring over 3.5 years of experience from my time in the U.S. Army as a 25U, where I specialized in radio frequencies, IT systems, and satellite equipment. During my service, I grew and matured, learning to adapt and excel in various technical roles. After my military service, I joined L3 Harris, maintaining radios and dispatcher equipment in Aurora, Naperville, and Chicago for six months. Now, I'm an IT specialist with Silver Bay Seafood in Alaska, providing essential IT support during the salmon season. I pride myself on being reliable, technically proficient, and committed to excellence, no matter the environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

IT specialist

Silverbay Seafood
07.2023 - Current
  • Provided comprehensive IT support for Silver Bay Seafoods during the salmon season in Alaska
  • Ensured the functionality and reliability of IT systems critical to seasonal operations
  • Diagnosed and resolved technical issues promptly to minimize downtime
  • Managed and maintained network infrastructure, hardware, and software
  • Supported end-users with troubleshooting and technical assistance
  • Collaborated with team members to enhance IT processes and implement improvements
  • Effectively mitigated a potential CrowdStrike issue (7/19/2024), resolving all affected computers within 30 minutes, resulting in minimal downtime and no disruption to operations.

Field Technician

L3 Harris (Contractor)
07.2023 - 12.2023
  • Maintained and repaired radios and dispatcher equipment across Aurora, Naperville, and Chicago
  • Diagnosed and troubleshot technical issues to ensure optimal performance and reliability of communication systems
  • Conducted extensive fieldwork for a project surveying the entire state of Utah for radio frequency coverage
  • Assessed and mapped the radio frequency landscape to improve communication infrastructure in Utah
  • Demonstrated strong technical skills, attention to detail, and adaptability in diverse environments and challenges.

Signal Support Systems Specialist (25U)

U.S. Army
09.2019 - 05.2023
  • Maintains and repairs signal equipment and communication systems, including radio, wire, and data distribution systems
  • Conducts routine inspections, preventive maintenance, and corrective actions to ensure optimal system performance
  • Sets up and maintains network operations, including routers, switches, and cryptographic equipment
  • Monitors network performance, identifies issues, and implements appropriate solutions to maintain network connectivity
  • Provides technical assistance to military units in the setup, operation, and troubleshooting of communication systems
  • Offers guidance on signal capabilities, limitations, and best practices for optimal system utilization
  • Collaborates with unit leaders to develop communication plans and ensure effective signal support for military operations
  • Assists in the installation and operation of tactical communication systems in various environments
  • Implements information assurance measures and ensures the security and integrity of communication systems and equipment
  • Follows established procedures for handling classified information and encryption protocols
  • Conducts training sessions to educate soldiers on the proper use and maintenance of communication equipment
  • Creates and maintains technical documentation, including system diagrams, operation manuals, and maintenance records
  • Extensive experience in operating and maintaining L3 Harris radios, ensuring reliable communication in high-stakes environments
  • Proficient in troubleshooting and resolving technical issues related to L3 Harris radios, optimizing system performance and minimizing downtime.

Education

High school diploma -

Thomas W. Kelly High School
Chicago, IL
06.2019

Skills

  • Network monitoring (2 years)
  • Customer service (4 years)
  • Help Desk (4 years)
  • Troubleshooting (4 years)
  • Network Support (4 years)
  • Radio Operation (4 years)
  • IT support (4 years)
  • Computer hardware
  • Active Directory (1 year)
  • System administration
  • Remote access software
  • Firewall
  • Mobile devices
  • IT infrastructure
  • VoIP
  • Network administration

Certification

  • Secret Clearance
  • CompTIA Security+

Military Service

United States Army, United States, Specialist, 09/01/19, 05/31/23, Strong understanding of communication systems, networking principles, and information security protocols. Proficiency in troubleshooting and repairing electronic equipment. Attention to detail in following instructions, maintaining accurate records, and performing precise tasks to ensure reliable communication systems. Effective collaboration and communication skills to work within a diverse team environment. Ability to coordinate efforts with other military personnel and adapt to rapidly changing operational requirements. Must meet the Army's physical fitness standards to perform tasks that may involve lifting heavy equipment and working in demanding environments. Must obtain and maintain the necessary security clearance for handling classified information.

Workauthorization

Authorized to work in the US for any employer

Timeline

IT specialist

Silverbay Seafood
07.2023 - Current

Field Technician

L3 Harris (Contractor)
07.2023 - 12.2023

Signal Support Systems Specialist (25U)

U.S. Army
09.2019 - 05.2023

High school diploma -

Thomas W. Kelly High School

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Daniel Salgado