Daniel Santana
2305 W. Lark Ave, Visalia,CA
Summary
Knowledgeable Dispatcher with 3 years of experience as a pds. Adept at checking on-field personnel and solving concerns with a self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in analyzing telematics and targeting areas that can drive down hours to attain target paid days and miles. I have worked for 1 year while being an active PDS, assisting and performing on-road duties. with over 60 space and visibility and safety rides. I spent 3 years as a twilight supervisor who fulfilled each area of operations duties as a freight supervisor, monitoring and controlling inbound and outbound freight. 3 years as a Preload Supervisor, staffing, training, and disciplining employees as needed, overlooked operation during the absence of the full-time supervisor. I'm a full-time student in pursuit of my Associate of Science in Business Administration in a bachelor's transfer program.
Overview
9
9
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Preload Supervisor/On-road / Dispatch Supervisor
UPS
Visalia, CA
11.2014 - Current
- Worked solo and also with the team to build optimized dispatch from historical and typical data.
- Reviewed routes, daily traffic, and weather conditions to adjust plans, meeting daily requirements and service needs.
- Leveraged GPS devices and computer programs to plan routes, update customers, or advise drivers about upcoming issues.
- Utilized various software systems to facilitate movement, planning, and scheduling.
- Corrected bad data on Street Network Access Point (Snap), to fix false GPS data.
- Data corrections on bad address labels to ensure the customer receives the desired product at the right address.
- On-car Job supervision with service providers conducting safe work and driver methods.
- Retrain most help-needed drivers to bring down miles and hours to align with the target paid day and reduce cost per route.
Education
Associate of Science - Business Administration
College of The Sequoias
Visalia, CA 01.2021 - 06.2025
Skills
- UDC- Data entry & corrections
- Dispatch management systems software
- Street network access point - GPS software
- Telematics - detailed monitoring of time allowances and paths of package car drivers
- Microsoft office - Xcel, Word, Powerpoint
- Google docs
- Strategic planning
- Public speaking with large groups
Certification
- D.O.T Certified / VSTA Certified / ORSA Certified / SDST Certified
Timeline
Associate of Science - Business Administration
College of The Sequoias
01.2021 - 06.2025
Preload Supervisor/On-road / Dispatch Supervisor
UPS
11.2014 - Current