Kennethia Mott-Jones
Supervisor
Montgomery,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Dispatch/Road Supervisor/Trainer
Transdev Transportation
Auburn, AL
02.2014 - Current
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Coordinated with other dispatchers to ensure efficient driver schedules were met.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Advised operators on best practices related to the use of tools and safety precautions while driving on roads.
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Identified areas of risk and developed solutions to reduce potential accidents.
- Monitored employee compliance with safety policies and procedures.
- Provided feedback on performance during training sessions and offered suggestions for improvement.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Transit Bus Operator
First Transit
Jacksonville, FL
05.2007 - 12.2013
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Monitored passengers to ensure they followed safety regulations.
- Responded to customer inquiries regarding routes, schedules, and transfers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Maintained a clean interior of the bus by sweeping and removing debris between runs.
Education
High School Diploma -
Florida State College At Jacksonville
Jacksonville, FL12-2012
Commercial Driver's License
Laidlaw Transportation
Jacksonville, FL05-2007
Skills
- DOT Compliance
- Route Management
- Defensive Driving
- Schedule Management
- Accident Prevention
- CDL License
- Clean Driving Record
- Confidentiality understanding
- Processes and procedures
- Customer Service
- Loading and unloading
- Driving and transportation
- Data Entry
- Scheduling
- Positive and professional
- 10-Key
- Microsoft PowerPoint
- Typing proficiency
- Microsoft Excel
- Adaptive team player
- Professional telephone demeanor
- Microsoft Outlook
- Employee Motivation
Timeline
Dispatch/Road Supervisor/Trainer
Transdev Transportation
02.2014 - Current
Transit Bus Operator
First Transit
05.2007 - 12.2013
High School Diploma -
Florida State College At Jacksonville
Commercial Driver's License
Laidlaw Transportation
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