Daniel Santana
Providence
Summary
Experienced with identifying and addressing technical challenges to improve system functionality. Utilizes strong problem-solving skills to deliver tailored solutions that enhance operational efficiency. Track record of effective communication and collaboration with team members and clients to achieve goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Advanced solutions specialist
Bank of America
09.2024 - 03.2025
- Maintained strong relationships with existing customers by delivering exceptional service and ongoing support as needed.
Retail Merchandiser
Frito-Lay
01.2024 - 09.2024
- Organized and maintained displays to achieve clean and appealing product layouts.
Assistant Manager
Advance America
01.2022 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
Online Grocery Pickup
Stop and Shop Supermarket
01.2020 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
Retail Sales Associate
Walmart
01.2019 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
Packer/Shipper
Accent Display Corp
01.2018 - 01.2019
- Packing, stacking, and wrapping boxes on pellets
- Maintained a clean and organized work environment, promoting safety and productivity.
Education
Associate's degree - Business
Community College of Rhode Island
03.2025
Skills
- Proficient Written Communication
- Cash Handling Expertise
- Team Leadership
- Retail Sales Expertise
- Effective Time Management
- Microsoft Office Proficiency
- Financial Transaction Handling
- Efficient Order Fulfillment
- Client Support
- Expense Management
- Customer Service Expertise
- Client Relationship Management
- Point-Of-Sale Operation
- Effective Organizational Skills
- Safe Driving
- Presentation Software Proficiency
- Warehouse Operations Specialist
- Professional Phone Communication
- Hospitality Industry Background
- Proficient Keyboarding
- Sales
- Mathematical Proficiency
- Front desk
- Banking Operations Knowledge
- Communication skills
- General Laborer
- Experienced in Office Productivity Software
- Experienced in Microsoft Word
- Engaging Presentation Skills
- Strategic Marketing
- Strength-Based Task Execution
- Proficient Computer Skills
- Assistant Management Expertise
Certification
Driver's License, 12/01/20, 11/01/25
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Advanced solutions specialist
Bank of America
09.2024 - 03.2025
Retail Merchandiser
Frito-Lay
01.2024 - 09.2024
Assistant Manager
Advance America
01.2022 - 01.2024
Online Grocery Pickup
Stop and Shop Supermarket
01.2020 - 01.2022
Retail Sales Associate
Walmart
01.2019 - 01.2020
Packer/Shipper
Accent Display Corp
01.2018 - 01.2019
Associate's degree - Business
Community College of Rhode Island
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