Daniel Sapp
Joplin,MO
Summary
Flexible hard worker ready to learn and contribute to team success. A dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference, And a forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Project Manager
Toolhand Luke HVAC & Remodeling
10.2022 - Current
- Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Met project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
Production Line Operator
General Mills
08.2020 - 10.2022
- Followed daily maintenance lists to keep work areas productive and operational.
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Learned and followed safety and emergency procedures.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Taught new employees machine operation techniques and important business procedures.
- Rotated among various workstations, performing work necessary to meet production needs.
- Maintained production and quality documentation.
- Troubleshot and diagnosed equipment malfunctions to minimize downtime.
- Checked control panel and gauges during equipment operation.
- Assessed and corrected jams in equipment.
- Monitored product flow through feed conveyor.
- Set up and operated production machinery according to specific standards and protocols of company.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Monitored production line, watching for pile-ups or jams.
Welder/Machine Operator
Level Ride Mfg.
07.2018 - 08.2020
- Prepared machine for production processes by equipping with required tools and parts.
- Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
- Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Met or exceeded target for on-time customer shipments.
- Followed safety guidelines through proper machine guarding and lockout and tagout procedures.
- Determined welding strategies using metallurgy knowledge, geometry and welding techniques.
- Welded fabrication materials, continuously checking for safety and quality.
Assistant Manager
America's Car-Mart
09.2015 - 07.2018
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Collaborated with customers to offer solutions to service needs.
- Motivated and supported employees to maintain low turnover.
- Pitched in to complete various duties during peak periods or employee absences.
- Hired and trained staff to drive performance.
- Guided department employees on changes from management.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Some College (No Degree) - General Studies
Crowder College
Neosho, MOGED -
Home School
Joplin, MO05.2009
Skills
- Eight years of HVAC experience
- Four years of Forklift experience
- Employee Training and Development
- Estimating and Quoting
- Multiple Priorities Management
- Conflict Resolution
- Workplace Safety
- Staff Supervision
- New Employee Hiring
- Policy and Procedure Enforcement
- Verbal and Written Communication
- Cost Reduction Strategies
- Work Planning and Prioritization
- Budget Control
- Service Quality Management
- Relationship Building
- Goal Setting
- Customer Service
- Training Management
- Process Improvements
- Financial Statement Review
- Records Organization and Management
- Cost Reduction
- Business Leadership
- Employee Motivation
- Department Oversight
- Policy Development and Enforcement
- Problem Anticipation and Resolution
- Mathematical Calculation and Reasoning
- Assignment Delegation
- Customer Service Management
- Project Tracking
Timeline
Project Manager
Toolhand Luke HVAC & Remodeling
10.2022 - Current
Production Line Operator
General Mills
08.2020 - 10.2022
Welder/Machine Operator
Level Ride Mfg.
07.2018 - 08.2020
Assistant Manager
America's Car-Mart
09.2015 - 07.2018
Some College (No Degree) - General Studies
Crowder College
GED -
Home School
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