Daniel S. Connell
Linden
Summary
Results-driven Sales and Finance Management professional with 14+ years of experience driving revenue growth, operational efficiency, and customer satisfaction across mortgage lending, dealership sales, field inspections, and corporate operations. Proven ability to build strong client relationships, lead consultative sales processes, manage operations, and develop strategic partnerships. Skilled in negotiation, CRM prospecting, financial analysis, risk management, and team leadership with a strong focus on performance, accountability, and long-term business growth.
Overview
14
14
years of professional experience
Work History
CERTIFIED FIELD INSPECTOR
Groundworks
Livonia, MI
01.2026 - Current
- Conduct in-home inspections to assess foundation, structural, and water management concerns for residential homeowners.
- Educate customers on identified issues and recommend customized repair solutions based on property needs and long-term protection.
- Prepare detailed job estimates and professional proposals using company systems and inspection technology.
- Build strong customer relationships through consultative sales techniques, transparency, and solution-focused communication.
- Manage a designated sales territory while maintaining lead pipelines, follow-up communication, and customer satisfaction.
- Utilize company-generated and self-generated leads to drive sales growth and expand business opportunities.
- Perform detailed property evaluations while ensuring accuracy, compliance, and high-quality customer service standards.
- Consistently demonstrate strong problem-solving, negotiation, and closing skills in a competitive sales environment.
MORTGAGE LOAN OFFICER
Stratford Funding, Inc.
Franklin, MI
01.2020 - Current
- Assessed current and emerging business objectives while driving strategic operational alignment.
- Developed workforce plans to support evolving organizational growth and business needs.
- Reviewed financial statements, sales reports, and performance metrics to improve productivity and profitability.
- Directed operational activities involving production, pricing, sales, and distribution.
- Coordinated sales promotions and cross-department initiatives to maximize operational efficiency.
- Interviewed, hired, and developed high-performing personnel.
- Leveraged technology platforms and market research to drive business development.
- Managed financial and budget activities to maximize investments and operational efficiency.
- Set pricing and credit terms based on customer demand forecasts and financial analysis.
- Identified financial trends and implemented strategic adjustments that improved overall profitability.
SALES CONSULTANT
Al Serra
Grand Blanc, MI
08.2022 - 11.2025
- Proficient in Dealertrack and AppOne finance software systems used for deal structuring, lender communication, credit applications, and financing workflows.
- Assisted customers in selecting vehicles and products based on needs, budget, and lifestyle.
- Delivered exceptional customer service resulting in repeat business and customer referrals.
- Conducted test drives and explained vehicle features, warranties, financing options, and lease programs.
- Consistently met or exceeded monthly sales goals.
- Upsold extended warranties, service plans, and accessories.
- Generated leads through referrals, walk-ins, follow-up communication, and online inquiries.
- Maintained knowledge of promotions, financing rates, lease options, and vehicle values.
- Utilized CRM software to manage leads and customer interactions.
- Earned “Best of the Best” recognition all three years employed for outstanding sales performance, high finance and insurance production volume, customer satisfaction, and professional excellence.
- Consistently ranked among top-performing sales professionals through strong finance penetration, deal volume, and customer retention.
SENIOR MORTGAGE LOAN OFFICER
Flagstar Bank
Troy, MI
07.2012 - 01.2020
- Analyzed loan markets and developed referral networks to generate mortgage opportunities.
- Worked closely with clients to identify financial goals and recommend appropriate lending solutions.
- Collected and reviewed credit history, financial statements, and supporting documentation.
- Approved loans within authorized limits and referred complex applications for management review.
- Marketed financial products and services while ensuring excellent customer service.
- Stayed current on lending products, loan programs, and financial service offerings.
- Evaluated applicants' financial status, income, and creditworthiness.
- Explained mortgage products, rates, terms, and financing options to customers.
- Collaborated with underwriters to resolve loan application issues efficiently.
- Handled customer concerns professionally while maintaining compliance standards.
Education
High School Diploma -
Marion High School
Marion, MISkills
- Strategic Planning & Operations
- Sales & Finance Management
- Consultative Sales
- Customer Relationship Management
- Deal Structuring
- Territory Management
- Financial Forecasting & Analysis
- Team Leadership & Coaching
- Negotiation & Closing
- Customer Prospecting
- Risk Management
- Complex Problem Solving
- Employee Development
- Microsoft Office Suite, Dealertrack, AppOne
- Written & Verbal Communication
- Adaptable & Results-Oriented
MILITARY EXPERIENCE
- SERGEANT E-5 | United States Marine Corps
- Sep 1995 – Oct 1999
- SERGEANT E-5 | United States Marine Corps Reserve
- Oct 1999 – Aug 2003
Timeline
CERTIFIED FIELD INSPECTOR
Groundworks
01.2026 - Current
SALES CONSULTANT
Al Serra
08.2022 - 11.2025
MORTGAGE LOAN OFFICER
Stratford Funding, Inc.
01.2020 - Current
SENIOR MORTGAGE LOAN OFFICER
Flagstar Bank
07.2012 - 01.2020
High School Diploma -
Marion High School