Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel See

Pocatello,ID

Summary

High-performing Market Engagement Manager with a passion for the healthcare industry. Over 8 years of healthcare sales experience impacting positive outcomes through account management, issue resolution and relationship building. Confident in ability to collaborate with cross-functional teams to solve complex, high-stakes problems. Committed to continuous improvement and contributing to team success

Overview

8
8
years of professional experience

Work History

Market Provider Engagement Manager

Parallon
08.2024 - Current
  • Cultivated strong client relationships by providing tailored solutions and proactive support.
  • Resolved client concerns swiftly by analyzing issues and implementing effective solutions.
  • Analyzed market trends to identify opportunities for engagement and drive strategic decision-making.
  • Collaborated with scheduling and authorization teams to manage seamless client experiences.
  • Managed client expectations and mitigated potential conflicts, ensuring a high level of customer satisfaction throughout the engagement process.
  • Consulted with teams on established best practices and process improvements.
  • Developed strong relationships with key stakeholders, resulting in long-term partnerships and increased revenue.
  • Managed approximately 60 accounts in Idaho and Alaska

Program Manager II

Centauri Health Solutions Inc - Human Arc
09.2021 - 07.2024

• Fostered positive work environment within sales team by encouraging open communication, teamwork, and mutual support among team members.

• Built lasting relationships with clients through outstanding customer service interactions.

• Expanded market share through effective prospecting, lead generation, and negotiation skills.

•Managed over 180 clinics across 5 HCA hospitals in Northern Utah and Idaho.

• 18% growth for FY 2023 and 23% projected growth for FY 2024.

• Documented all correspondence with practitioners' office staff and kept accurate records using Tableau and Creatio.

Area Sales Manager

Encompass Health
06.2019 - 09.2021
  • Developed comprehensive sales strategies by analyzing market trends and competitor activities.
  • Conducted detailed market research to inform product positioning and sales tactics.
  • Coached and mentored sales team to enhance skill sets and drive motivation.
  • Executed strategic initiatives with clear roadmaps, enhancing overall sales performance.
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Managed over 70 accounts in Southeastern Idaho including 6 critical access hospitals.
  • • Nearly 200% referral growth in 2 years

Outreach Physician Liaison

Portneuf Medical Center
12.2016 - 06.2019

•Developed comprehensive reports to analyze trends in referral patterns, identifying areas for improvement and growth.

• Improved patient referral rates by establishing and maintaining strong relationships with healthcare providers.

• Collaborated with marketing teams to develop targeted materials promoting services offered by the hospital.

• Liaison and contact for over 15 rural hospitals in Southern Idaho and Western Wyoming.

• Managed and completed projects such as physician onboarding packages, ad campaigns and education seminars.

• Arranged, planned and hosted over 25 community education seminars generating an average of 15% new patients post-seminar.

• Documented all correspondence with practitioners' office staff and kept accurate records.

• Increased physician satisfaction by addressing concerns and providing timely feedback on patient referrals.

• Implemented a strategic plan to grow the practice's network of referring providers, resulting in higher overall revenue.

Education

Master of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
09-2016

Bachelor of Science - Health Sciences

Idaho State University
Pocatello, ID
12-2013

Associate of Science - Respiratory Therapy

Idaho State University
Pocatello, ID
05-2013

Skills

  • Stakeholder relations
  • Business analysis
  • Strategic thinking
  • Accounts payable
  • Project planning
  • Data interpretation
  • Stakeholder management
  • Creatio expertise

Languages

Portuguese
Professional Working

Timeline

Market Provider Engagement Manager

Parallon
08.2024 - Current

Program Manager II

Centauri Health Solutions Inc - Human Arc
09.2021 - 07.2024

Area Sales Manager

Encompass Health
06.2019 - 09.2021

Outreach Physician Liaison

Portneuf Medical Center
12.2016 - 06.2019

Master of Science - Healthcare Administration

Grand Canyon University

Bachelor of Science - Health Sciences

Idaho State University

Associate of Science - Respiratory Therapy

Idaho State University
Daniel See