Amber Cousin
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Life Guard
University Of Houston
07.2022 - 08.2022
- Cleared pool areas of debris and hazardous objects to increase safety.
- Monitored safety of guests in and around swimming pool.
Life Guard
City Of Houston
06.2023 - 08.2023
- Provided friendly customer service to guests and addressed concerns.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Educated patrons on safety protocols and enforced safety rules.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Visitor Service Representative
Houston Museum Natural Science
02.2023 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
No Degree - High School
Bellaire High School
Bellaire, TX06.2025
Skills
- Cultural sensitivity
- Adaptability and flexibility
- Professional demeanor
- Positive attitude
- Public speaking
- Ticketing systems
- Teamwork and Collaboration
Timeline
Life Guard
City Of Houston
06.2023 - 08.2023
Visitor Service Representative
Houston Museum Natural Science
02.2023 - Current
Life Guard
University Of Houston
07.2022 - 08.2022
No Degree - High School
Bellaire High School