An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
2026
2026
years of professional experience
Work History
Owner/Operator
M And D Enterprise LLC
Fruita, Colorado
08.2016 - Current
Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Handled customer inquiries and resolved issues promptly.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Inspected truck for defects and safe operating condition before, during and after trips.
Maintained safe driving habits to protect property and general public on roadways.
Hooked and unhooked trailers from tractor and converter dollies.
Worked well with dispatchers to communicate route and schedule changes.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Followed regular schedule of pickups for individual customers and groups.
Recorded expenses and maintained receipts.
Processed shipment documents neatly and efficiently for each load.
Performed regular inspections and completed vehicle repairs.
Assisted in the setup of production lines according to customer specifications.
Managed multiple tasks simultaneously while maintaining attention to detail.
Hand-assembled needed parts with bolts and screws.
Cleared job sites of debris and ensured compliance with cleanliness standards.
Utilized power tools such as saws, drills and sanders when necessary on projects.
Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
Mixed concrete, mortar and other materials to prepare building material.
Measured distances accurately using tape measures or laser measuring devices.
Inspected work areas for safety issues before beginning any task.
Repaired damaged structures with appropriate materials including wood and metal components.
Conducted regular maintenance checks on all tools used during construction process ensuring that they were properly functioning at all times.
Director of Operations
Wrench Worx GSE
Fruita, Colorado
04.2025 - 10.2025
Managed daily operations of ground support equipment services.
Oversaw maintenance schedules for all equipment and vehicles.
Coordinated staff training on safety protocols and operational procedures.
Developed operational reports for performance tracking and analysis.
Created policies and procedures for improved workflow processes.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Worked with management team to develop operational goals aligned with business strategy.
Provided leadership and guidance to subordinate managers and supervisors.
Identified areas where process improvements could be made resulting in increased productivity.
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Developed and maintained client relationships to grow business and improve account retention.
Established operational guidelines and identified opportunities for improvement.
Negotiated contracts with suppliers ensuring best value pricing options were secured.
Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
Directed the operations and logistics of a multi-million dollar business.
Organized and oversaw work schedules of departmental managers.
Coordinated activities between different departments to ensure successful completion of projects.
Planned delivery routing, team workflows, and promotional initiatives.
Driver/Trainer
Max Mahan Co. Inc
Brady, Texas
2017 - 2019
Provided feedback on training effectiveness to enhance program delivery and content.
Monitored trainees' progress throughout the course of instruction and documented results.
Provided guidance to inexperienced drivers on topics like route planning, fuel efficiency, customer service etiquette.
Educated drivers on defensive driving techniques, such as how to handle hazardous conditions or emergency situations while behind the wheel.
Inspected vehicles prior to use during training sessions for any potential issues that could affect safety.
Assessed new employee's driving skills and provided feedback to improve their performance.
Explained proper maintenance practices for a variety of vehicles, such as checking oil levels or tire pressure before each trip.