Creative Business Owner with exceptional background spent in [Industry]. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
13
13
years of professional experience
Work History
Insurance Agency Owner
Agency Insurance
01.2023 - Current
Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
Responded promptly to customer inquiries, addressing concerns and providing knowledgeable guidance on various insurance matters.
Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
Insurance Broker
Avidity Insurance
09.2017 - 11.2023
Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
Telecommunications Sales Representative
Quantum Group
08.2011 - 07.2017
Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
Managed a portfolio of accounts effectively, monitoring sales pipelines to ensure timely follow-up on leads and opportunities.
Cultivated strong relationships with key decision-makers within target organizations, resulting in increased business opportunities.
Delivered exceptional customer service, maintaining long-lasting relationships with existing clients leading to repeat business and referrals.
Customer Service Representative at Citizens Alliance Agency (Insurance Company)Customer Service Representative at Citizens Alliance Agency (Insurance Company)