Daniel Smith
Mishawaka,IN
Summary
As a workflow assistant manger I accomplished building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management. I have also proved myself to be a hardworking General Laborer with 4 years of experience and training in multiple areas from chassis building to changing tires. Equipped with skilled project management and solutions-oriented problem solving to superior multitasking and prioritization skills.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience
Work History
General Laborer
Evolution Racecars
Baytown, TX
07.2017 - 07.2018
- Performed general housekeeping and cleaning tasks, including sweeping, pulling weeds and power washing.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Measured dimensions of finished pieces for conformance to specifications.
- Followed written instructions to construct various types of equipment.
- Maintained and repaired facilities, equipment and tools.
- Assisted team members with tasks that require group effort.
Sales Associate
Advanced Auto Parts
Houston, TX
05.2019 - 09.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained records related to sales, returns and inventory availability.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Achieved perfect attendance and on-time record.
Assistant Store Manager
Discount Tire
Houston, TX
08.2018 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Supervised and evaluated staff of 15 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Trained and educated over 20 new staff associates and equipped them with the ability to comply with company policies and procedures.
Education
High School Diploma -
Langham Creek High School
Houston, TX 08.2015 - 06.2019
Skills
Relationship building and management
Goals and performance
Staff supervision
New-Hire Training
Sales and marketing
Tool and equipment maintenance
General tool knowledge
Blueprints and schematics
Construction project completion
Safety and compliance
Organization
Hand and power tool operation
Expert in mechanical assembly
Product assembly
Certification
CAD Drafting
Timeline
Sales Associate
Advanced Auto Parts
05.2019 - 09.2021
Assistant Store Manager
Discount Tire
08.2018 - Current
CAD Drafting
11-2017
General Laborer
Evolution Racecars
07.2017 - 07.2018
High School Diploma -
Langham Creek High School
08.2015 - 06.2019