Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
USAF Veteran 1981-1989
Timeline
Generic

Daniel Sparks

Pasco

Summary

Dynamic Store Manager with a proven track record at MattressDepotusa, excelling in customer service and inventory management. Achieved significant sales growth through effective merchandising and team leadership. Renowned for building strong customer relationships and implementing cost-saving strategies, resulting in increased profitability and enhanced store reputation.

Qualified Manager with history of managing retail environments effectively. Proven ability to enhance customer satisfaction and maintain efficient store operations. Demonstrated leadership and team-building skills, ensuring smooth day-to-day functions.

Experienced retail management professional focused on driving store performance through effective team collaboration and strategic planning. Skilled in inventory management, customer service, and staff development, ensuring consistent operational success. Known for adaptability and reliability in meeting changing business needs, while maintaining high standards and achieving results.

Motivated Manager with 25 years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.

Overview

11
11
years of professional experience

Work History

Store Manager

Mattress Depotusa.com
09.2021 - 05.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.

Appliance Sales Consultant

Freds Appliance
03.2013 - 11.2022
  • Facilitated successful transactions by providing guidance on warranty and insurance coverage matters, ensuring clients felt secure in their investments.
  • Received numerous positive customer reviews for exceptional service, contributing to an overall increase in store reputation.
  • Nurtured leads from initial inquiry through final sale, fostering trust with clients throughout each stage of the buying process.
  • Consistently exceeded sales targets by employing effective upselling techniques and showcasing the value of extended warranties and add-on services.
  • Assisted customers in navigating complex financing options, helping them make informed decisions regarding their appliance investments.
  • Developed strong product knowledge to effectively answer customer inquiries and address concerns, resulting in higher sales figures.
  • Kept up-to-date with evolving industry trends and innovations in order to provide relevant information for customers'' purchasing decisions.
  • Maintained a clean and appealing showroom floor, ensuring appliances were displayed attractively for maximum visual impact.
  • Built lasting relationships with customers through attentive service and consistent follow-ups, leading to repeat business and referrals.

Education

Associate of Arts - Business

Wayne Community College
Goldsboro, NC
09-1981

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Team leadership
  • Friendly and positive
  • Store merchandising
  • Employee training
  • Goals and performance
  • Store displays

Accomplishments

  • Exceeded monthly store sales goals 9 months in a row.
  • Managed a store that exceeded company expectations in every category during the all quarters.
  • Supervised team of 9 staff members.

Languages

English
Full Professional
Italian
Limited Working

USAF Veteran 1981-1989

Structural Engineering.  Planning,and construction.  Achieved rank of E-5. Staff Sergeant. 

Timeline

Store Manager

Mattress Depotusa.com
09.2021 - 05.2024

Appliance Sales Consultant

Freds Appliance
03.2013 - 11.2022

Associate of Arts - Business

Wayne Community College
Daniel Sparks