Daniel Stephney
Fargo,ND
Summary
Dedicated professional with strong customer service skills and project coordination experience. Proven ability to create welcoming environments and effectively manage time. Committed to enhancing customer satisfaction and team collaboration.
Overview
18
18
years of professional experience
Work History
Sales Associate
Happy Harry's
fargo, ND
02.2026 - 07.2026
- Assisted customers in product selection, providing tailored recommendations to enhance their shopping experience.
- Collaborated with team members to cultivate an inviting store atmosphere that encouraged customer engagement.
- Processed register transactions accurately and efficiently.
- Maintained product displays and kept shelves stocked and organized.
Project Coordinator
Nokia
Fargo, ND
06.2008 - 01.2021
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Coordinated project timelines and resources for multiple technology initiatives.
- Facilitated communication between project teams and stakeholders across various departments.
- Managed documentation and reporting processes for ongoing projects and deliverables.
- Organized meetings, prepared agendas, and documented discussions to enhance team communication.
- Maintained project schedules using advanced project management software tools.
- Identified project risks and developed mitigation strategies to address challenges.
- Collaborated with internal departments and external vendors to achieve timely completion of project tasks.
- Provided direction, guidance and support to team members throughout the duration of projects.
- Assessed, monitored and reported on work progression.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Coordinated with department leads to identify and outline solutions to client-specified challenges.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Liaised between departments, vendors and clients to monitor project expenses.
- Acted as primary contact for managing orders, conducting testing, and generating reports to streamline processes.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Troubleshot and resolved non-technical issues using support documentation and training.
- Resolved conflicts among team members by providing creative solutions that addressed all parties' needs.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
- Drove communication within high-performance, cross-functional organization to meet aggressive goals.
- Used control tools to update and monitor project schedules.
- Identified project needs by reviewing project objectives and schedules.
- Produced thorough, accurate and timely reports of project activities.
- Produced thorough, accurate and timely reports of project activities.
Education
Associate of Applied Science - Human Resources Management
Minnesota State Community And Technical College
Moorhead, MN01-2023
Bachelor of Science - Geology
NDSU
Fargo06-2008
Skills
- Sales strategies
- Customer service
- Product knowledge
- POS systems
- Product display management
- Inventory management
- Sales performance analysis
- Sales process coordination
- Time management
- Time optimization
- Meeting deadlines
- Team collaboration
- Effective communication
- Problem solving
- Conflict resolution
- Meeting deadlines
Timeline
Sales Associate
Happy Harry's
02.2026 - 07.2026
Project Coordinator
Nokia
06.2008 - 01.2021
Associate of Applied Science - Human Resources Management
Minnesota State Community And Technical College
Bachelor of Science - Geology
NDSU