DANIEL STRAUSS
Henderson
Summary
I am an outgoing and dedicated worker who strives to complete tasks in a timely manner. I have an aptitude for learning and adapting quickly, while maintaining a friendly and sociable environment with my coworkers and customers alike, to provide the highest level of customer service.
Overview
14
14
years of professional experience
Work History
Seasonal Retail Cashier
Mars
Las Vegas, NV
08.2025 - 01.2026
- Switched between cashiering, restocking, and floor duties.
- Took responsibility for processing returns and exchanges.
- Mastered the POS system quickly.
Loss Prevention Associate
HomeGoods
Henderson, NV
12.2023 - 09.2024
- Handled difficult situations while maintaining professionalism and empathy.
- Identifying merchandise fraud
- CCTV and floor surveillance
- Identifying ORC groups
Customer Service Associate
BEST Crowd Management, A GardaWorld Company
Las Vegas, NV
10.2022 - 12.2023
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Escalated issues that could not be resolved independently to supervisors or managers for further assistance.
- Resolved service issues by clarifying customer complaints and offering appropriate solutions.
Stagehand
Thomas And Mack
Las Vegas, NV
06.2017 - 11.2020
- Assisted in technical setup and breakdown for various sporting events and performances.
- Adhered to safety protocols during storage, loading, and unloading of set pieces and stage equipment.
Apprentice Mechanic
Vince's Automotive
Las Vegas, NV
03.2012 - 02.2017
- Operated shop equipment and mechanic's tools safely and correctly.
- Maintained an organized, professional appearance in personal workspace and service bay.
- Pursued opportunities to learn systems operations, maintenance tasks, and repair processes.
Education
GED - undefined
Adult Education - Clark County School District
Las Vegas, NVSkills
- Cash handling and reconciliation
- Retail Customer Service Experience
- Ensuring Compliance With Company Policies
- Loss Prevention Techniques and Theft Detection
- Outgoing and enthusiastic
- Money handling
- Excellent communication skills
- Listening skills
- Time management ability
- Computer skills
- POS systems
- Customer and service-oriented
- Results oriented
- Team player mentality
Timeline
Seasonal Retail Cashier
Mars
08.2025 - 01.2026
Loss Prevention Associate
HomeGoods
12.2023 - 09.2024
Customer Service Associate
BEST Crowd Management, A GardaWorld Company
10.2022 - 12.2023
Stagehand
Thomas And Mack
06.2017 - 11.2020
Apprentice Mechanic
Vince's Automotive
03.2012 - 02.2017
GED - undefined
Adult Education - Clark County School District