DANIEL STRAUSS
Henderson
Summary
Dynamic professional with a proven track record at HomeGoods, excelling in theft prevention strategies and customer service. Adept at managing financial transactions and resolving complex issues with strong communication skills. Committed to fostering a collaborative environment while maintaining a client-focused approach to achieve outstanding results.
Overview
14
14
years of professional experience
Work History
Seasonal Retail Cashier
Mars
Las Vegas
08.2025 - Current
- Switched between cashiering, restocking, and floor duties.
- Took responsibility for processing returns and exchanges.
- Mastered the POS system quickly.
Loss Prevention Associate
HomeGoods
Henderson
12.2023 - 09.2024
- Handled difficult situations while maintaining professionalism and empathy.
- Identifying merchandise fraud
- CCTV and floor surveillance
- Identifying ORC groups
Customer Service Associate
BEST Crowd Management, A GardaWorld Company
Las Vegas
10.2022 - 12.2023
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Escalated issues that could not be resolved independently to supervisors or managers for further assistance.
- Resolved service issues by clarifying customer complaints and offering appropriate solutions.
Stagehand
Thomas and Mack
Las Vegas
06.2017 - 11.2020
- Assisted in technical setup and breakdown for various sporting events and performances.
- Adhered to safety protocols during storage, loading, and unloading of set pieces and stage equipment.
Apprentice Mechanic
Vince's Automotive
Las Vegas
03.2012 - 02.2017
- Operated shop equipment and mechanic's tools safely and correctly.
- Maintained an organized, professional appearance in personal workspace and service bay.
- Pursued opportunities to learn systems operations, maintenance tasks, and repair processes.
Education
GED -
Adult Education
Las Vegas, NVSkills
- Financial transactions management
- Customer service expertise
- Policy adherence
- Theft prevention strategies
- Strong communication skills
- Listening proficiency
- Time efficiency
- Client-focused service
- Outcome-oriented mindset
- Collaborative teamwork
Timeline
Seasonal Retail Cashier
Mars
08.2025 - Current
Loss Prevention Associate
HomeGoods
12.2023 - 09.2024
Customer Service Associate
BEST Crowd Management, A GardaWorld Company
10.2022 - 12.2023
Stagehand
Thomas and Mack
06.2017 - 11.2020
Apprentice Mechanic
Vince's Automotive
03.2012 - 02.2017
GED -
Adult Education