Daniel S. Yi
Centreville,VA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Emotionally intelligent with strong communication and people skills.
Understanding and
Experience IN HVAC. With hands on experience sweating and cutting pipes and other plumbing/hvac related skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills.
Eager to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Manager
Chesapeake Bagel Burke
Burke, VA
08.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Hired, trained and supervised staff.
- Accomplished multiple tasks within established timeframes.
- Conduct team meetings discussing performance and goals.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw and maintained all health and safety compliances. Food Safe certified.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mechanical Piping Helper
L & B
Chantilly
08.2023 - 05.2024
- Performed manual labor and other jobs to help teams accomplish goals.
- Prepare materials needed for specific jobs. Including grooving and threading pipes
- Sweat and weld pipes.
- Set pipes using ProPress pipe setter.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
Account Manager
Life Time Athletic
Fairfax, VA
04.2019 - 12.2020
- In charge of acquisition and retention
- Was in control of a business where one had to effectively manage leads, and close memberships on a daily basis
- Create interest over the phone/ in person at a high level
- Was in charge of a proactive follow up in regards to members already closed and future members
- Had to effectively connect a member to their interests/goals while maintain a high quality human to human relationship
- Managed leads through CRM Dynamics, Microsoft Excel, phone and E-mail
Account Manager
Life Time Athletic
08.2016 - 04.2019
- In charge of acquisition and retention
- Was in control of a business where one had to effectively manage leads, and close memberships on a daily basis
- Create interest over the phone/ in person at a high level
- Was in charge of a proactive follow up in regards to members already closed and future members
- Had to effectively connect a member to their interests/goals while maintain a high quality human to human relationship
- Managed leads through CRM Dynamics, Microsoft Excel, phone and E-mail
Member Services Team Member
LIFE TIME Athletic
12.2015 - 08.2016
- Interact with members and deliver high quality customer service skills
- Interact with members over the phone – provide the right information while maintaining company policy yet giving a customer service experience
- Perform membership changes while assessing proper fees and communicating details of the changes being placed
- Deliver a high quality service while maintaining the integrity of the brand
Server
BonChon
12.2014 - 03.2015
- Friendly and courteous server with the responsibility of giving high quality service
- Assisting customers with any needs and answering all questions
- Demonstrate hospitality when greeting to build rapport with guests
- Proactively prepare for reservations and large parties
Education
Northern Virginia Community College -
Northern Virginia Community College
01.2016
High School -
Battlefield High School
01.2015
Skills
- Optimistic
- CRM Proficient
- Efficient Multi-tasker
- Advanced Communication skills
- Hard worker
- Attentive to detail
- Committed and loyal
- Fast Learner
- Ambitious/ Go – Getter mindset
References
On Request
Additional Information
Fluent in English, and Korean.
Slight experience with speaking Spanish.
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Spanish
Professional Working
Timeline
Manager
Chesapeake Bagel Burke
08.2023 - Current
Mechanical Piping Helper
L & B
08.2023 - 05.2024
Account Manager
Life Time Athletic
04.2019 - 12.2020
Account Manager
Life Time Athletic
08.2016 - 04.2019
Member Services Team Member
LIFE TIME Athletic
12.2015 - 08.2016
Server
BonChon
12.2014 - 03.2015
Northern Virginia Community College -
Northern Virginia Community College
High School -
Battlefield High School