Daniel Tapia
Arlington Heights,IL
Summary
Performance-oriented Sales Specialist/Manager offering exceptional record of achievement over 4-year career, specialized in client acquisition and accomplishing profit targets. Talented at identifying and capitalizing on unexpected or less than ideal sales opportunities.
Overview
6
6
years of professional experience
Work History
Sales Manager
Nelson Building Group
02.2021 - 11.2023
- Increased sales revenue by developing and implementing effective sales strategies that increased inbound clients by an average of 8%/year from 2021-2023.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team of up to 5 representatives at a time by providing motivational and instructional coaching with performance-based incentives.
- Managed client objections directly through proactive assessment of an individual project's critical path.
- Closed potential clients coming from outbound leads as well as direct sales, with a conversion rate of 43% across the board from a total of 86 appointments leading to 37 new projects between 2022 and 2023.
Sales Representative
Nelson Building Group
04.2019 - 02.2021
- Client acquisition through cold calling, D2D sales, and client referrals amounting to a total of 18 new projects.
- Utilized multiple CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Demonstrate knowledge and competency by addressing client objections throughout different stages of a singular project.
- Closing clients out by addressing queries, complaints, and successfully collecting outstanding payments.
- Retain excellent client satisfaction ratings through outstanding service delivery and the submission of online business reviews.
Sales Representative
T-Mobile
03.2018 - 11.2018
- Increased sales revenue by identifying and targeting high-potential accounts. E
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Associate of Applied Science - Computer Science
William Rainey Harper College
1200 W Algonquin Rd, Palatine, IL 6006712.2022
Skills
- Decisive
- Highly Motivated
- Quick Thinker
- Emotionally Intelligent
- Perseverant
- Receptive
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Manager
Nelson Building Group
02.2021 - 11.2023
Sales Representative
Nelson Building Group
04.2019 - 02.2021
Sales Representative
T-Mobile
03.2018 - 11.2018
Associate of Applied Science - Computer Science
William Rainey Harper College
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