Clay Willis
Florence,AL
Summary
Accomplished Sales Manager with a strong background in leading teams and driving market expansion. Expertise in customer relationship management and effective communication, contributing to significant sales performance improvements and client satisfaction.
Overview
10
10
years of professional experience
Work History
Sales Manager
Bama Concrete Products
Muscle Shoals, Alabama
11.2021 - Current
- Established relationships with key clients, while maintaining existing customer base.
- Performed sales consultations and educated clients on products and services.
- Created and presented monthly reports to management on sales performance.
- Achieved company growth and brand development through market expansion and sales.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Maintained accurate records of all transactions between customers and company representatives.
- Resolved customer complaints regarding sales and service.
Project Manager
Baker Built Homes
Muscle Shoals, Alabama
03.2019 - 11.2021
- Led project planning and execution for residential construction at Baker Built Homes.
- Coordinated schedules and resources among various teams and subcontractors.
- Facilitated communication between clients and project teams to address concerns.
- Developed and maintained project timelines to ensure timely completion.
- Implemented process improvements to enhance operational efficiency in projects.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Provided guidance to team members regarding tasks assigned to them.
- Conducted periodic inspections of job sites for quality and progress.
Real Estate Agent
Capstone Realty
Florence, AL
02.2016 - 03.2019
- Assisted clients in buying and selling residential properties in competitive markets.
- Conducted property showings and open houses to attract potential buyers.
- Advised clients on market conditions, pricing, and financing options.
- Negotiated terms of sale between buyers and sellers to ensure satisfaction.
- Collaborated with mortgage brokers, inspectors, and contractors for seamless transactions.
- Utilized real estate software to manage listings and client databases efficiently.
- Maintained updated knowledge of local real estate markets.
- Responded promptly to client inquiries via phone or email.
- Managed real estate transactions from initiation to closing.
- Coordinated appointments to show homes to prospective buyers.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Showed residential properties and explained features, value and benefits of available homes.
- Provided guidance to clients throughout the entire buying or selling process.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Ensured all transactions followed state laws regarding real estate practices.
- Maintained current and accurate CRM database of prospective customers.
Education
Real Estate Licence Alabama -
Shoals School For Realtors
Florence, AL01-2016
High School Diploma -
Russellville High School
Russellville, AL05-1991
Some College (No Degree) - Construction Project Management
Shoals Community College
Muscle Shoals, ALSkills
- Customer relationship management
- CRM software
- Negotiation skills
- Project management
- Time management
- Problem solving
- Effective communication
- Decision making
- Conflict resolution
- Exceptional multi-tasker
- Rapport and relationship building
- Sales process
- Cold calling
- Sales operation
- Decisive
- Goal setting
- Price quote preparation
- Sales tracking
- Account management
- Contact follow-up
Timeline
Sales Manager
Bama Concrete Products
11.2021 - Current
Project Manager
Baker Built Homes
03.2019 - 11.2021
Real Estate Agent
Capstone Realty
02.2016 - 03.2019
Real Estate Licence Alabama -
Shoals School For Realtors
High School Diploma -
Russellville High School
Some College (No Degree) - Construction Project Management
Shoals Community College