Daniel Taylor
Summary
Dynamic and results-oriented professional with a proven track record at Keller Williams Realty, adept in CRM and security software, and excelling in client management and staff leadership. Leveraged strong communication skills and technological proficiency to enhance customer satisfaction and team performance. Expert in security principles, ensuring data integrity and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Keller Williams Realty
01.2021 - Current
- Utilized CRM systems to manage client relationships and transactions, ensuring data security and confidentiality.
- Implemented marketing strategies across digital platforms, maintaining awareness of security practices to protect against phishing and spam.
- Developed strong organizational skills and attention to detail in managing business operations independently.
- Worked closely with different departments, such as law offices, mortgage officers, credit unions, state inspectors, and city appraisers.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Responded promptly to client inquiries via phone or email.
Regional Coordinator
New York Red Bulls Youth Programs
01.2016 - 12.2022
- Managed a team of coaches across NJ, NY, and CT, enhancing their skills through grassroots educational programs.
- Developed strong relationships with club management and board members, focusing on strategic planning, club-wide coaching philosophies, and program audits.
- Conducted training sessions and workshops, emphasizing continuous education and best practices among coaches, clubs, and board members.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Education
Certification - Cyber Security Analyst
Day0 Cybersecurity Institute
08-2024
B.S. - Education
University of Idaho
Skills
- Knowledge of security principles and best practices
- Familiarity with CRM and security software
- Strong communication and relationship management
- Experience in auditing and managing sensitive information
- Basic understanding of network security concepts
- Splunk and Wireshark experience
- Presenting
- Technological proficiency
- Customer service expert
- Client management
- Staff management
- Lead follow up
Certification
- CompTIA Security+
- ISC2 Certified in Cybersecurity (CC)
Hobbies and Interests
- Surfing
- Traveling
- Soccer
Timeline
Real Estate Agent
Keller Williams Realty
01.2021 - Current
Regional Coordinator
New York Red Bulls Youth Programs
01.2016 - 12.2022
Certification - Cyber Security Analyst
Day0 Cybersecurity Institute
B.S. - Education
University of Idaho
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