Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Claudia Serrano

Coral Springs,FL

Summary

Responsible, proactive and motivated Senior Cosmetology Student ready to apply education in the workplace. Seeking entry-level opportunities to expand skills while pursuing company growth. Hardworking, reliable and creative. Organized, energetic, skilled and diligent. Dedicated to providing exceptional service to clients through delivery of beauty services.

Overview

5
5
years of professional experience

Work History

Real Estate Agent

Lokation Real Estate
Pompano Beach, FL
12.2022 - Current
  • Managed real estate transactions from initiation to closing.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Maintained current and accurate CRM database of prospective customers.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Created detailed property descriptions for use in marketing material.
  • Attended industry events such as conventions and seminars.
  • Responded promptly to client inquiries via phone or email.
  • Analyzed potential investment opportunities based on financial reports.

Administrative Assistant

Cameron Law Group
Plantation, FL
12.2021 - 05.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Inventoried and ordered supplies for office.
  • Coordinated appointments, meetings and conferences.
  • Maintained accurate department and customer records.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Proofread content for typo-free emails and documentation.
  • Managed database systems containing customer contact information.
  • Processed invoices for payment using accounting software applications.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Greeted visitors professionally and directed them accordingly.

Undergraduate Student Intern

Nova Southeastern University
Davie, FL
04.2021 - 09.2022
  • Dean's List for Academic Achievement 2021 (Certified)
  • Analyzed financial statements and data to identify areas of improvement within the organization.
  • Best Overall Performance-Fall 1 2021-H. Wayne Huizenga College of Business and Entrepreneurship. (Certified)
  • Developed operational plans for new business initiatives based on market analysis findings.
  • Developed marketing strategies to help increase customer base and revenue for small business.
  • Designed surveys to collect feedback from customers regarding product quality and service satisfaction.
  • Attended classes or courses to attain subject mastery and formal recognition.
  • Worked as team member on complex academic projects.

Administrative Assistant

NORTH SPRINGS IMPROVEMENT DISTRICT
Coral Springs
02.2019 - 12.2020
  • Performed various administrative duties to include: Scheduling; supply management; customer service; inventory; Cloud File Storage
  • Assisted management with various reports using Microsoft word, excel, & the Districts internal cloud system
  • Helped with utility billing / customer service
  • Maintained visitor control logs for access control.

Education

Cosmetology - Cosmetology

Boca Beauty Academy
Boca Raton, FL
07-2024

Business Administration -

NOVA SOUTHEASTERN UNIVERSITY
05.2024

Skills

  • Appointment Scheduling
  • Haircutting
  • Chemical safety
  • Familiar with relaxers
  • Innovative hairstyling techniques
  • Braiding and weaving
  • Color Corrections
  • Photoshoot styling
  • Styling Tools
  • Eyebrow Shaping
  • Salon maintenance
  • Sales expertise
  • Makeup Application
  • Special occasion makeup application
  • Customer consulting
  • Hair Removal
  • Sanitation Practices
  • Microsoft Applications
  • English/Spanish fluent
  • Contract Preparation
  • Teamwork
  • Research
  • Organizing data
  • Escrow management
  • Lead Follow Up
  • Social Media Marketing
  • Traditional marketing
  • Real Estate Law
  • Property Management
  • MLS
  • Appraisals
  • Market Research
  • Real estate development
  • Client Needs Assessment
  • Administrative Support
  • Florida licensed real estate agent
  • National Association of Realtors
  • Cosmetology principles knowledge

Affiliations

  • Fit lifestyle, love to work out and outdoors activities such as kayaking, cycling and hiking.
  • Full time Mom
  • Jiu-jitsu white belt

Timeline

Real Estate Agent

Lokation Real Estate
12.2022 - Current

Administrative Assistant

Cameron Law Group
12.2021 - 05.2023

Undergraduate Student Intern

Nova Southeastern University
04.2021 - 09.2022

Administrative Assistant

NORTH SPRINGS IMPROVEMENT DISTRICT
02.2019 - 12.2020

Cosmetology - Cosmetology

Boca Beauty Academy

Business Administration -

NOVA SOUTHEASTERN UNIVERSITY
Claudia Serrano