Daniel Tesfay

• Oversaw daily monitoring and patrolled around the airport, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Wrote reports or make radio call to caiss on property damage, theft, presence of unauthorized persons and unusual incidences.

Boarding a flight ,Smiling and trying to feel the customer like their home, courteous manner, feeling responsibility, team work with other team mates.

Additionally, as a passenger boarding assistant feel responsible for every passenger activity around the air craft as well as boarding gates, monitoring the aircraft surrounding at mean time I improved my communication skills with different people.