Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Daniel Thomas II

Daniel Thomas II

Middleboro,MA

Summary

IT professional with extensive experience in technology management and infrastructure optimization. Known for driving successful IT initiatives and fostering collaborative team environments. Highly adaptable and reliable, with expertise in network administration and cybersecurity.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Vice President, Information Technology Manager

Bluestone Bank
07.2023 - Current
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Identified opportunities to improve business process flows and productivity.
  • Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
  • Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
  • Evaluated emerging technologies for potential adoption, ensuring alignment with organizational goals and industry best practices.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Optimized IT operations by eliminating redundancies and automating routine tasks.
  • Developed and maintained $2MM IT department operational budget.
  • Streamlined helpdesk operations, reducing response times and increasing end-user satisfaction levels.
  • Managed and reduced IT spending to support budgeting processes and TCO modeling procedures.
  • Enhanced system efficiency by implementing IT infrastructure improvements and streamlining processes.
  • Interviewed, hired and trained staff, leading performance reviews, and offering constructive feedback.
  • Reduced downtime by proactively addressing potential issues through regular system maintenance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Assistant Vice President, Network Manager

Bluestone Bank
12.2021 - 07.2023
  • Mentored junior team members in networking concepts, best practices, and troubleshooting methodologies.
  • Implemented virtualization technologies to maximize server utilization and reduce hardware costs.
  • Managed complex IT projects for the successful deployment of new systems and software applications.
  • Improved infrastructure efficiency by implementing strategic process improvements and system upgrades.
  • Increased operational efficiency by automating routine tasks using scripting languages and tools.
  • Conducted regular reviews of system logs to identify potential issues before they escalated into major incidents.
  • Reduced downtime with proactive monitoring, maintenance, and troubleshooting of network issues.
  • Responded to and remedied critical issues that could not be addressed by technicians.
  • Installed and managed VPNs, firewalls and anti-malware solutions.
  • Liaised with other departments to minimize network interruptions and possible downtimes.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Managed life cycle replacement of hardware and software.
  • Oversaw development and implementation of improvements to support network operations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Developed comprehensive disaster recovery plans, ensuring business continuity during critical events.

Network & Systems Administrator

Bluestone Bank
01.2018 - 12.2021
  • Monitored system performance and responded to alerts.
  • Implemented network security measures to minimize data loss.
  • Installed and configured network printers and other peripheral devices.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Reduced downtime with proactive identification and resolution of IT issues.
  • Identified and immediately resolved issues with network devices.
  • Diagnosed and resolved hardware and software issues.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Planned and implemented upgrades to system hardware and software.
  • Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
  • Managed computer operation scheduling, backup, storage and retrieval functions.
  • Verified continuity of computer and telephone system services for users..
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Evaluated software products to determine compatibility with existing systems.
  • Researched and recommended new technologies and strategies for improving system performance.
  • Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
  • Identified and resolved network congestion issues and bottlenecks.

Education

High School Diploma -

Old Rochester Regional High School
Mattapoisett, MA
06-2007

Skills

  • Team Leadership
  • Decision-Making
  • Critical Thinking
  • IT Budgeting
  • IT Asset Management
  • Application support
  • Network Administration
  • IT Infrastructure
  • Virtualization
  • User Support

Certification

  • VMware vSphere 6.7
  • Certified Nexpose Administrator
  • Mimecast Warrior
  • MetTel Solutions Engineering - MetTel SD-WAN Platform

Timeline

Vice President, Information Technology Manager

Bluestone Bank
07.2023 - Current

Assistant Vice President, Network Manager

Bluestone Bank
12.2021 - 07.2023

Network & Systems Administrator

Bluestone Bank
01.2018 - 12.2021

High School Diploma -

Old Rochester Regional High School

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Daniel Thomas II